Welcome to the CrackBerry Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 20 of 20
  1. eharty's Avatar
    CrackBerry Abuser

    Posts
    249 Posts
    Global Posts
    780 Global Posts
    Thread AuthorThread Author   #1  

    Default Can We Expect An OS Fix For Low Signal?

    The Tour is my first Blackberry after years of Treos. The first one had a non-functional track ball and low signal problems that I exchanged right away. My new one has low signal issues and drops out of 1XEV regularly. I am not having dropped calls so it is mostly a data issue but I am on the web frequently.

    Assuming this is a Tour OS issue, does RIM issue fixes fairly quickly or is it likely to be a long time? I have about 2 more weeks on my trial.
  2. mjbesen310's Avatar
    CrackBerry Genius of Geniuses

    Posts
    5,351 Posts
    Global Posts
    5,352 Global Posts
    #2  

    Default

    your case has to do with sprint though. sprint verisons of the Tour have had a lot of problems do to low signal just due to the carrier its on
    Current Device: Blackberry Bold 9650

    Future Device: Droid Bionic 4G!
  3. ehalperin's Avatar
    CrackBerry Abuser

    Posts
    353 Posts
    #3  

    Default

    I've never had any problems with low signals on my Tour, but it is verizon.
  4. italiangspot's Avatar
    CrackBerry Addict

    Posts
    788 Posts
    Global Posts
    2,305 Global Posts
    #4  

    Default

    i also have low singles and the muffle problem on my sprint tour ...
  5. Tdubby's Avatar
    CrackBerry Master

    Posts
    1,388 Posts
    PIN
    IT TO WIN IT
    #5  

    Default

    Quote Originally Posted by mjbesen310 View Post
    your case has to do with sprint though. sprint verisons of the Tour have had a lot of problems do to low signal just due to the carrier its on
    Yep it's sprint even though verizon customers have complained about the same thing. I have no problems with signal.
  6. eharty's Avatar
    CrackBerry Abuser

    Posts
    249 Posts
    Global Posts
    780 Global Posts
    Thread AuthorThread Author   #6  

    Default

    Quote Originally Posted by mjbesen310 View Post
    your case has to do with sprint though. sprint verisons of the Tour have had a lot of problems do to low signal just due to the carrier its on
    I have had Sprint for 8 years and never had these problems. My wife has an ancient Treo 650 and her signal strength at home is usually -80dBm to -88dBm. On the Tour sitting right next to her Treo, it is -98 dBm to -110dBm. A very large difference.
  7. thinkamp's Avatar
    CrackBerry Genius of Geniuses

    Posts
    9,501 Posts
    Global Posts
    9,505 Global Posts
    #7  

    Default

    Quote Originally Posted by mjbesen310 View Post
    your case has to do with sprint though. sprint verisons of the Tour have had a lot of problems do to low signal just due to the carrier its on
    comments like this are just funny.
    I live in the atlanta metro area GREAT service with verizon.
    well right now I don't know if I want to get the tour because I have read that a lot of curve users had good/ok serivce on their phone until they switched to the Tour.
    I have great serivce everywhere except my bedroom/bathroom...that is where I ALWAYS drop calls and that is a big concern I have since I use my phone to talk more than text!
    What about the so called muffled sound that others are complaining about?

  8. eharty's Avatar
    CrackBerry Abuser

    Posts
    249 Posts
    Global Posts
    780 Global Posts
    Thread AuthorThread Author   #8  

    Default

    Quote Originally Posted by Tdubby View Post
    Yep it's sprint even though verizon customers have complained about the same thing. I have no problems with signal.
    One thing that is odd is that I had the same problem with the Palm Pre, although not quite as bad. Funny that Treos don't seem to have this problem on Sprint.
  9. Tdubby's Avatar
    CrackBerry Master

    Posts
    1,388 Posts
    PIN
    IT TO WIN IT
    #9  

    Default

    Quote Originally Posted by Ed_H View Post
    I have had Sprint for 8 years and never had these problems. My wife has an ancient Treo 650 and her signal strength at home is usually -80dBm to -88dBm. On the Tour sitting right next to her Treo, it is -98 dBm to -110dBm. A very large difference.
    Did you update your PRLs? Did you reload the OS?
  10. eharty's Avatar
    CrackBerry Abuser

    Posts
    249 Posts
    Global Posts
    780 Global Posts
    Thread AuthorThread Author   #10  

    Default

    Quote Originally Posted by Tdubby View Post
    Did you update your PRLs? Did you reload the OS?
    I have updated the PRLs but have not reloaded the OS. I will have to read up on that as I have only had a BB for a short time.
  11. Arninetyes's Avatar
    CrackBerry Addict

    Posts
    511 Posts
    #11  

    Default

    My Verizon Tour seems to have low signal, but doesn't. Holding both my Curve and Tour, the Tour usually shows 1 to 2 bars lower signal. However, when I switch both to a numerical signal reading instead of graphical (alt+NMLL), the signal strength reads about the same. In my house, both read -80dB.

    I've not had any dropped calls with my Tour--other than known local dead zones.

    I hope you (and Sprint) can resolve it.
    Blackberry Tour 9630, Irtehun 50v7.12: faster, more stable, more memory; trying this one with the .191 radio.
    BlackBerry Curve 8330, 4.5.0.138. Why no hybrids for this one? Because it's just an understudy, just waiting on a shelf in case my Tour meets an untimely death.
  12. Tdubby's Avatar
    CrackBerry Master

    Posts
    1,388 Posts
    PIN
    IT TO WIN IT
    #12  

    Default

    It's not a freakin sprint problem lol
  13. 10UHC's Avatar
    CrackBerry Abuser

    Posts
    188 Posts
    Global Posts
    196 Global Posts
    PIN
    Head
    #13  

    Default

    Quote Originally Posted by Ed_H View Post
    The Tour is my first Blackberry after years of Treos. The first one had a non-functional track ball and low signal problems that I exchanged right away. My new one has low signal issues and drops out of 1XEV regularly. I am not having dropped calls so it is mostly a data issue but I am on the web frequently.

    Assuming this is a Tour OS issue, does RIM issue fixes fairly quickly or is it likely to be a long time? I have about 2 more weeks on my trial.
    I have sprint and I have the airwave in my home. My Treo and Curve both worked great. The Tour however does not. It does not seem to be a "Sprint Thing" as much as I can tell.

    The OS updates will come. I would be patient, the Tour is a GREAT phone.
  14. nyyankeefan1021's Avatar
    CrackBerry Abuser

    Posts
    239 Posts
    #14  

    Default

    How long does it usually take RIM to send out OS updates for phones?

    Do you think we'll see an update for the Tour's OS? Or do you think it'll just be 5.0?
  15. mvpBosh's Avatar
    CrackBerry User

    Posts
    92 Posts
    PIN
    30B87B1B
    #15  

    Default

    I hope they fix it.
  16. Tdubby's Avatar
    CrackBerry Master

    Posts
    1,388 Posts
    PIN
    IT TO WIN IT
    #16  

    Default

    Quote Originally Posted by nyyankeefan1021 View Post
    How long does it usually take RIM to send out OS updates for phones?

    Do you think we'll see an update for the Tour's OS? Or do you think it'll just be 5.0?
    Well the carrier has to approve the update before it's released.. That's what takes so long. I'm thinking that the update will just be a version of 5.0
  17. rjmlakota's Avatar
    CrackBerry User

    Posts
    33 Posts
    Global Posts
    64 Global Posts
    #17  

    Default

    I have good signal in the Buffalo area. I consistently have 4 bar out of 5 bars.

    I was at the Verizon store last week and was told that Verizon will have a version update around the end of August.
  18. gwtiff54's Avatar
    CrackBerry Abuser

    Posts
    443 Posts
    Global Posts
    536 Global Posts
    #18  

    Default

    Alot the problems will be fixed with a os update, especially the call clarity. I will believe a os is coming out when I see it. I remember when I had the Storm. Man I waited forever and people kept saying theres an os coming. Big red is funny about os updates. Thankfully we had crackberry with the leaked os. That made a world of difference. My Storm had a clarity problem (muffled) problem but a leaked os fixed it. So I really believe a os will help out.
  19. italiangspot's Avatar
    CrackBerry Addict

    Posts
    788 Posts
    Global Posts
    2,305 Global Posts
    #19  

    Default

    wow really .. my only hope is that the OS update does help ... i love the phone but when people cant hear me clear.. what good is that
  20. waterfrontmgmt's Avatar
    CrackBerry Genius

    Posts
    3,458 Posts
    Global Posts
    3,626 Global Posts
    #20  

    Default

    an os update should help for sure.

Posting Permissions