Blackberry Tour Not Ringing
- Hi all I need help urgently!
My tour was working fine in the night however, in the morning I couldn't wake up coz the alarm didn't went off on my BB. When I eventually woke ip I saw the alarm on snooze and 14 missed calls !!!
Since than I noticed that the ringtones aren't working on the phone at all !!! I can converse through the earpiece but it won't ring now the msg alerts go off for incoming.
I tried playing ringtones but even that doesn't work the videos work but with no sound. Even the device notifications cannot be heard like full battery charge chime etc !!!
I haven't done anything new to the phone no os upgrade nothing no new app installed !!!! I've tried battery pull atleast 3 times but is has not helped the case !!!
I need to have this sorted out so pls help the phone's barely 8 months old !!!
Pls help12-15-10 12:14 AMLike 0 - Mine did the same thing on Friday. Was like that for 3 hours and just started working normally all of a sudden. I had no sound from any of those things you mentioned and battery pull didn't help either. Don't know why it happened, but hasn't happened any other time.12-19-10 08:49 PMLike 0
- Mine stopped ringing for two days. Did a battery pull and switched sound profiles back and forth. Rapped it on the desk a couple of times. I took it to the store and while I was waiting, I edited the Normal profile to Vibrate On so I wouldn't miss any more calls and texts. It started ringing again. Never did see the store technician.12-31-10 12:28 PMLike 0
- I had the same problem, I ended up calling tech support, and they sent me a new one, because it was some kind of software problem.
Posted from my CrackBerry at wapforums.crackberry.com12-31-10 04:11 PMLike 0 - Hi all I need help urgently!
My tour was working fine in the night however, in the morning I couldn't wake up coz the alarm didn't went off on my BB. When I eventually woke ip I saw the alarm on snooze and 14 missed calls !!!
Since than I noticed that the ringtones aren't working on the phone at all !!! I can converse through the earpiece but it won't ring now the msg alerts go off for incoming.
I tried playing ringtones but even that doesn't work the videos work but with no sound. Even the device notifications cannot be heard like full battery charge chime etc !!!
I haven't done anything new to the phone no os upgrade nothing no new app installed !!!! I've tried battery pull atleast 3 times but is has not helped the case !!!
I need to have this sorted out so pls help the phone's barely 8 months old !!!
Pls help
Are you up to date on your OS for your device and carrier?
You might even presuming everything else I asked it set correctly might have to to a backup using your DM and then wipe your device and reload your OS and make sure to the latest one. Hope this works for you.12-31-10 05:59 PMLike 0 - I had this happen on & off ever since I had my Tour. I've had several different OS installed & it doesn't seem to matter because it's happened with all of them. After the last time it happened, yesterday, I went into the event log & noticed Pandora was causing a 'severe error'. I deleted Pandora & hoping that was the problem. Anyone else having this issue with Pandora?
Posted from my CrackBerry at wapforums.crackberry.com01-01-11 08:38 PMLike 0 - A couple of things to check...
Are you in "bedside mode?" That could be screwing you up.
Also, where are the files for your ringtones/alerts stored? If they are on the media card, they might not work right when you are plugged into the charger. They need to be stored on the device.01-04-11 07:15 AMLike 0
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Blackberry Tour Not Ringing
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