1. Swaggerr's Avatar
    Alright, well earlier today I preordered my Tour for Verizon, when I soon found out that I had ordered the wrong one, the camera-less version . Anyways, the purchase was already made, and I called verizon several times, and they claim they can do nothing about it.

    They say I should wait until it comes and ship it back, then order the correct one.

    Do I have any better options, because the process they mention will take a week minimum and I want my tour as soon as possible.
    07-08-09 09:08 PM
  2. sjc83's Avatar
    exchange it?
    07-08-09 09:09 PM
  3. Sleepy515's Avatar
    ship it back and buy it at the store the store, i think that's all you can do.
    07-08-09 09:09 PM
  4. Sooks's Avatar
    Its easy , walk into a verizon store when u get it , and replace it .. done
    07-08-09 09:10 PM
  5. Swaggerr's Avatar
    That's what I was thinking too, but I used my mom's upgrade in order to get the phone for 99.99, so if I were to go in store to buy it on the 12th I would no longer have the upgrade because the Camera-less phone has not been returned yet.
    07-08-09 09:11 PM
  6. Swaggerr's Avatar
    Its easy , walk into a verizon store when u get it , and replace it .. done
    Will that work? I don't have to send it back to where it came? I can just bring it to a store and exchange it?
    07-08-09 09:12 PM
  7. Sooks's Avatar
    I have done it multipule times with storms , it will count as the 1 exchange you get for your 30 days , but , you will atleast have the phone you want
    07-08-09 09:13 PM
  8. Swaggerr's Avatar
    And it will take a few days after the release date to ship to my home , but thanks for your help. Also, assuming they have any left 3-4 days after release
    07-08-09 09:14 PM
  9. tylerweaves's Avatar
    sorry for a slight topic shift, but how are you scoring the tour for $99? my verizon upgrade gives it to me for $199....
    07-08-09 09:15 PM
  10. ssh23's Avatar
    sorry for a slight topic shift, but how are you scoring the tour for $99? my verizon upgrade gives it to me for $199....
    Probably a $100 NE2 credit from a high-rate plan established before the change to $30/50 for NE2 in Feb 09.
    07-08-09 09:21 PM
  11. tlang9's Avatar
    It was $270. I paid $99 for mine also. I had $100 for my ne2 and the additional $70 online rebate.
    07-08-09 09:39 PM
  12. Jonezed7's Avatar
    Its easy , walk into a verizon store when u get it , and replace it .. done
    That should do it.
    07-08-09 09:52 PM
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