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  1. 13echo4's Avatar
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    Default what did Rim do with the keyboard short cuts?

    How do you softreset, open help screen or log screen on these touch screen devices?
  2. qbnkelt's Avatar
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    #2  

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    Quote Originally Posted by 13echo4 View Post
    How do you softreset, open help screen or log screen on these touch screen devices?

    No soft reset possible without an app. Not sure about the others.

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  3. mooda's Avatar
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    #3  

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    help me screen

    hold back then tap the top left corner then the top right corner then top left corner then the top right corner
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    But if the screen is unresponsive there is no option.
    Question - what is the "help me" screen?
    Last edited by Qbnkelt; 12-18-2011 at 02:26 PM.
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  5. Krypto's Avatar
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    #5  

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    If the screen is unresponsive, then a battery pull is required. There's no way around it.

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    That's too bad. I was hoping a long press on the power button would reset. Or some similar action that would not mean removing the battery cover.

    Also...what is the "help me screen"?
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  7. 13echo4's Avatar
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    So its like how you do it on a storm.
    The help me screen is a screen that list information about your device. Such as os version, pin #, and how the phone has been running. You use some of this info to generate a code to get into the e screens.

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    Never had a Storm, so I'm unfamiliar with that term.
    Thanks for the info.
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  9. 13echo4's Avatar
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    Quote Originally Posted by Qbnkelt View Post
    Never had a Storm, so I'm unfamiliar with that term.
    Thanks for the info.
    Which term are you unfamiliar with? THe way to get into the help screen on the 9860 is the same way as the storm.
    The help screen is on all devices down to 8300s that I know of. Try it and go into it.
    The escreens is the enginer screens. Changes are suppose to be able to be made in here. ive played around and havent gotten much changed. I've been able to find memory leaks and battery drains. Apps written to watch battery drain and memory use is getting alot of its info from here. Something you can do your self. Just isnt as easy or sexy as a gui ui on your home screen. Nor is it as fast.
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    Quote Originally Posted by 13echo4 View Post
    Which term are you unfamiliar with? THe way to get into the help screen on the 9860 is the same way as the storm.

    The help screen is on all devices down to 8300s that I know of. Try it and go into it.

    The escreens is the enginer screens. .

    What I meant is that I'm unfamiliar with what folks did with the Storm. Never had one.
    Have always used soft resets with my physical keyboard BBerries, this is my first all touch BB. Was looking for a way to reset that would be useful even when the screen is unresponsive so I don't have to take out the battery. As I mentioned before, something like a long press of the off key. That turns it off, doesn't reset.
    No big deal. I can do a battery pull.

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  11. 13echo4's Avatar
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    Yea I like soft reset myself. Have you tried holding the end button.

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    Yup. Shuts it down but doesn't reset.
    I've got mine in an Otterbox commuter case and it's a royal pain to have to take the case off, the rubber sometimes doesn't lay on quite right and I have to start again. To say nothing of the battery case itself. RIM has done such a good job on the doors of this series of devices that I just don't want to ruin them.
    I remember the battery cover used to fall my 9000.
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    I wish I knew how I did it. I was on my way to Korea the other week and on the flight I wanted to shut down my 9850. It had 2 options. One for a full power down and then one for the soft off. When I chose full power off he told me to hold any button to reset the device. I've been trying to reproduce it for a while.... I'm not having any luck at all. But apparently there is a way to do it. I'll keep trying it out.
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    #14  

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    Quote Originally Posted by 13echo4 View Post
    Which term are you unfamiliar with? THe way to get into the help screen on the 9860 is the same way as the storm.
    The help screen is on all devices down to 8300s that I know of. Try it and go into it.
    The escreens is the enginer screens. Changes are suppose to be able to be made in here. ive played around and havent gotten much changed. I've been able to find memory leaks and battery drains. Apps written to watch battery drain and memory use is getting alot of its info from here. Something you can do your self. Just isnt as easy or sexy as a gui ui on your home screen. Nor is it as fast.
    I would like to know how to find the battery drain and memory leaks using this. Can you provide any help, or point me to some answers?

    TIA
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    Aight you go into the help screen. (Once inside you can not close it out until you've reached the escreens) Hold menu button down and open browser go to. eScreen Keygen
    In put information in the input fields to generate key. Once you got key write it down go back to help screen and just type it. There's nowhere to input it. The escreens will open. Now everytime you open the help screen you'll go to the escreen for as long you put when generating the code.

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    T of Strongbow, please.
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    Quickpull is free in AppWorld. I put it on my 9860, works great for rebooting.
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  17. 13echo4's Avatar
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    Quote Originally Posted by rrrebo View Post
    Quickpull is free in AppWorld. I put it on my 9860, works great for rebooting.
    Its no good to you if your locked up.
    I found this though. If you haven't set you phone to turn on or off at certain time you can use the power button. You hold the power then choose full power off. If you do have it set then you have to use the power off icon. So really all you have to do is turn off the alarm. In theroy anyway. Will somebody please try this out?

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  18. qbnkelt's Avatar
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    That's just shutting off, but not a full reset.
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  19. rrrebo's Avatar
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    T of Strongbow, please.
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    If your device is too locked up to get back to the homescreen and launch Quickpull, you likely need a hard pull anyway. At that point, I'd suck it up, take off the Commuter, and pull my battery.
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  20. 13echo4's Avatar
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    Quote Originally Posted by Qbnkelt View Post
    That's just shutting off, but not a full reset.
    If you turn off fully it should soft reset. It kills power and releases ram.
    That's why it matters if you have an alarm set. So you can select full shut down.
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    Quote Originally Posted by 13echo4 View Post
    If you turn off fully it should soft reset. It kills power and releases ram.

    That's why it matters if you have an alarm set. So you can select full shut down.

    Nope. It shuts off, displays Att screen. Does not reboot. When I turn it back on it comes back to the ATT screen.
    I do not have auto on/off turned on.
    So if the phone is frozen this would not reboot it.



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  22. qbnkelt's Avatar
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    Quote Originally Posted by rrrebo View Post
    If your device is too locked up to get back to the homescreen and launch Quickpull, you likely need a hard pull anyway. At that point, I'd suck it up, take off the Commuter, and pull my battery.

    Yup, you're right. Pain in the patooty.

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  23. 13echo4's Avatar
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    Quote Originally Posted by Qbnkelt View Post
    Nope. It shuts off, displays Att screen. Does not reboot. When I turn it back on it comes back to the ATT screen.
    I do not have auto on/off turned on.
    So if the phone is frozen this would not reboot it.
    Welp back to the drawing board.



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  24. 13echo4's Avatar
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    Quote Originally Posted by Qbnkelt View Post
    Nope. It shuts off, displays Att screen. Does not reboot. When I turn it back on it comes back to the ATT screen.
    I do not have auto on/off turned on.
    So if the phone is frozen this would not reboot it.
    Sent from my BlackBerry 9860 using Tapatalk
    Your right. I got a 9860 last night and this is the 1st thing I tried.
    How ever I'm aimlessly looking.

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    Yah, it's a pain in the patooty. I really wish that it were possible to use the physical buttons to do a reset like with the iPhone.
    It's only an issue because of the Commutter case....I mean, it's just an inconvenience. Nothing that I'm going to have a nervous breakdown over, just would have been nice to not have to do physical battery pulls.
    This battery door is so nice and tight....don't want to ruin it with overuse.
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