Torch 9860 Screen Flicker Issue

**Clarke26** · 07-05-2012, 06:30 AM

Hello,

My Blackberry Torch 9860 has been playing up recently. The screen seems fine when its actually being used, but what happens is when I'm in the middle of doing something the screen will go black and then go back to normal again or sometimes stay black and lock the device.

I have tried wiping the device and restoring it to factory defaults, but this has not solved the problem.

Please help me solve this problem ASAP.

Thanks in advance,
Clarke

SEE MY POST BELOW FOR A POSSIBLE SOLUTION - WORKED FOR ME!

**hasa77** · 07-05-2012, 07:11 AM

Sounds like a bad flex or a bad screen. Go have it swapped if ur under warranty

**Clarke26** · 07-05-2012, 07:58 AM

Originally Posted by hasa77

Sounds like a bad flex or a bad screen. Go have it swapped if ur under warranty

Thanks for your reply,

I don't think its the screen, because when it freezes due to loading something the screen manages to retain its display whilst frozen without the flickering problem, for example when updating the software.

What is a flex and what does this control sorry? and I don't have warranty as I bought this Brand New off eBay at christmas, it was an unwanted upgrade.

Ps. I was also wondering if this could be a problem with the touch screen digitizer?

Thanks,
Clarke

**Leevis1** · 07-05-2012, 10:10 AM

I would really like to know the answer to this one as i have the exact same issue, screen flickering for the past 4 days, tried re-installing everything but same thing applies. I could really do with fixing this one.
I guess i can get a new screen if that is what it requires, what is a bad flex?
Need a solution chaps
Lee

**hasa77** · 07-05-2012, 07:10 PM

Hey sorry I haven't replied. A flex is a ribbon that attatches parts together. I haven't had to fix a 9860 so am uncommon with it inside. Ur gonna have to wait for someone else... U could take it to a local repair shop and ask them to investigate

**Clarke26** · 07-07-2012, 04:33 PM

Originally Posted by Leevis

I would really like to know the answer to this one as i have the exact same issue, screen flickering for the past 4 days, tried re-installing everything but same thing applies. I could really do with fixing this one.
I guess i can get a new screen if that is what it requires, what is a bad flex?
Need a solution chaps
Lee

Hey,

I found a solution that has worked so far (hopefully permanently), this is what I done:

1. Let your battery run out so that it automatically turns off the handheld.

2. Keep turning the phone on until it seems that it wont power up.

3. Once the phone won't power up, take the battery out and put it back in and power on. The red LED should show for around 5-10 seconds, but the phone won't power up. Keep repeating this step until the phone's red LED doesn't light up.

4. The Battery should now be completely flat. Plug the charger into the phone and leave it to charge (it wont seem like its charging, the led wont flash and nothing will be displayed on the phone)

5. Once on charge for a bit, the phone should power up and hopefully the problem is solved! Worked for me, fingers crossed it will be permanent!

Note: I take no responsibility if this damages your phone/battery, do this at your own risk.