torch 9860 boot loop?

**wiezel007** · 06-14-2012, 08:05 PM

hi all!
i just recently got my torch 9860 and loved it until about 2 days ago. i plugged it into the wall charger after the battery drained and when i woke up the next day all i got was a black screen and a blinking red light which comes on about every 11-12 seconds and stays on for about 11-12 sec. it will not connect to BB desktop software for more than a few seconds. so i can't really do anything with it. i also tried BBSAK. it will not connect either. i have read may solutions to this problem on this site and on RIM's site however none of it seems to apply. i have also tried looking for the stand alone app loader which supposed to be in the C drive under Program Files/Common Files/Research In Motion.... the RIM folder doesn't exist on my comp. i use win 7. i am at a total loss here and don't know what to do except maybe use the damn thing as a hockey puck(which i really would like to avoid). any advice would be greatly appreciated. thanks in advance.

**Stubbo** · 06-15-2012, 03:36 AM

Make sure you have an OS installed on your pc

Also check

C:\Program Files (x86)\Common Files\Research In Motion\AppLoader

if your windows 7 is 64bit

**wiezel007** · 06-15-2012, 07:04 AM

yes indeed C:\Program Files (x86)\Common Files\Research In Motion\AppLoader. everything is a lot clearer when you actually get some proper sleep. thank you stubbo

however there seems to be another wall i hit. when i try the app loader my device does connect and i do have OS7 installed on my comp i get no options to pick what i want to install. instead i get (see attached image) Any ideas?

**kbz1960** · 06-15-2012, 07:14 AM

Did you download the OS and install it on your computer? Delete both vendor files?

**wiezel007** · 06-15-2012, 07:54 AM

yes i did install the OS.

what do you mean by delete both vendor files?

**kbz1960** · 06-15-2012, 07:56 AM

Enable viewing of hidden files and folders. Search for vendor.xml and delete them. One will be where loader is and another in user........

**1magine** · 06-15-2012, 10:51 AM

His/her BB is in a boot loop. This has nothing to do with the OS on the PC. He/she needs to follow the bricked BB guide.
Try this:

http://crackberry.com/blackberry-101...ked-blackberry

And/or

How do I Recover a Dead BlackBerry?

Also - please learn how to search the forums. Good luck!

**wiezel007** · 06-16-2012, 04:50 PM

@kbz1960. the process started to work when i got rid of the vendor files.
It loads the system files and jvm but will not reconnect to jvm.

have a screen shot of it.
@1imagine: seem to have run out if luck. lol. i did follow what the first link you provided says to do. its what i found the first time when searched the forums before i posted. however i found nothing, no mention of the vendor files(at least i didnt see any mention of them) which is one of the reasons it didn't work i guess. that is why i asked.