Torch 9860 app help
Whenever I do a battery pull on my Torch 9860 I get a black box on the home screen that has at its top "Tips." Then underneath it is something that goes, "This app is running. If you like it give us a five star rating." It sounds like this app runs in the background all the time. I've looked all over the place and can't find it anywhere. There's no widget nor do I see it listed in "options." My battery seems to drain quicker than I'd like and maybe this has something to do with it. Anyway, I'd like to delete it since I can't use it. Anybody have any ideas that I can try?
- 08-01-2012, 09:15 PM #2
Go to Options > Device > Application Management
Scroll down the Applications list and look for anything with Tips in the title. Open it, press Delete and agree to the reboot.• That's Phill… with 2 L's ☺
- 08-02-2012, 12:15 PM #5
Do as both say if you can, and post anything that doesn't look like a native BB app. We should be able to tell you what it is, and if it's a likely culprit.
Definitely sounds like an "installed via appworld" application, so a quick scroll through your installed applications within Appworld might also shed light on which app it might be. If that reveals nothing, scan your uninstalled apps tab too, it could be a partially uninstalled app creating the issue (hopefully fixed by reinstall and uninstall is what I am getting at).
Last edited by Klotar; 08-02-2012 at 12:27 PM. Reason: Clarified looking for app within AppworldKlotar
Supervising Manager of the Department of Redundancy Department
BlackBerry Certified Support Specialist
Device: 9860 | OS: 184.108.40.2069 | Carrier: Rogers Wireless
app removal help
Ok, I've done the above but to no avail. The text in the black box that shows up says, "Tips The App is running. If you feel it's good, please give us comments and five star!" I've uninstalled different apps but to no avail. It very well may be a partically uninstalled app but I don't know what to do about it. Here's a list of apps I have on my Tourch 9860 presently (I've not included what I think are native apps)
Calorie Counter - FatSecret
Documents to Go
Drag Lock Lite/Pro
Fake Call Lite
Quick Pull Rebooter
Tune In Radio
Vibrate Call Connect
Free Rintone Creator
Windows Live Messenger
Batter Saver Pro
Power Off Battery Watch
I've gone to App World and tried to delete all my uninstalled apps but apparently that can't be done.
If anyone has any insight I'd be grateful. Frankly, the box after a batter pull doesn't bother as much as the juice that's being drained from the battery because the thing is running.
- CrackBerry Addict
08-06-2012, 01:52 PM #8
- 545 Posts
When you are in the Option/Device/Application Management screen, you can swipe sideways to go through usage, memory, CPU, and such for the apps. From there you may be able to figure out which one is the one running. Try accessing it while that pop-up is up.
- 08-07-2012, 04:11 AM #9
Have you tried actually clicking/pressing the message to see if it takes you into its appworld page? then you'd know for sure
Think it was screenmuncher that always used to pop up crappy notifications on mine similar to this
I've messed around for a couple of days now trying to figure this out using some of the suggestions about. I haven't gotten anywhere so I'm giving up. I'll just have to live with this goofy thing. If anybody come up with a idea though I'm not beyond trying it. Thanks for all the input.
- CrackBerry Newbie
08-20-2012, 12:05 AM #12
- 1 Posts
Similar painful problem faced by me as well over a month now...its annoying as it gets!!!! argghh...n worst is at times when my fone acts up and reboots too often the trackpad hangs n hence cant do anything with the fone bcoz of this annoying pop up...land up rebooting it again! ...if someone can really help us here!...i've deleted most of my apps yet in vain...