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  • 1 Post By up488
  1. Shiniquiet's Avatar
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    Thread AuthorThread Author   #1  

    Default Torch 9860 app help

    Whenever I do a battery pull on my Torch 9860 I get a black box on the home screen that has at its top "Tips." Then underneath it is something that goes, "This app is running. If you like it give us a five star rating." It sounds like this app runs in the background all the time. I've looked all over the place and can't find it anywhere. There's no widget nor do I see it listed in "options." My battery seems to drain quicker than I'd like and maybe this has something to do with it. Anyway, I'd like to delete it since I can't use it. Anybody have any ideas that I can try?
  2. Phill_UK's Avatar
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    #2  

    Default

    Go to Options > Device > Application Management

    Scroll down the Applications list and look for anything with Tips in the title. Open it, press Delete and agree to the reboot.
    That's Phill with 2 L's
  3. Shiniquiet's Avatar
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    Thread AuthorThread Author   #3  

    Default

    Been there. Done that. No joy.
  4. Skizzity's Avatar
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    #4  

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    Use Device Manager and look through the applications for anything that looks like that and remove it.
  5. Klotar's Avatar
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    #5  

    Default

    Do as both say if you can, and post anything that doesn't look like a native BB app. We should be able to tell you what it is, and if it's a likely culprit.

    Definitely sounds like an "installed via appworld" application, so a quick scroll through your installed applications within Appworld might also shed light on which app it might be. If that reveals nothing, scan your uninstalled apps tab too, it could be a partially uninstalled app creating the issue (hopefully fixed by reinstall and uninstall is what I am getting at).
    Last edited by Klotar; 08-02-2012 at 01:27 PM. Reason: Clarified looking for app within Appworld
    Klotar
    Supervising Manager of the Department of Redundancy Department
    BlackBerry Certified Support Specialist
    Device: 9860 | OS: 7.1.0.649 | Carrier: Rogers Wireless
  6. Shiniquiet's Avatar
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    Thread AuthorThread Author   #6  

    Default app removal help

    Ok, I've done the above but to no avail. The text in the black box that shows up says, "Tips The App is running. If you feel it's good, please give us comments and five star!" I've uninstalled different apps but to no avail. It very well may be a partically uninstalled app but I don't know what to do about it. Here's a list of apps I have on my Tourch 9860 presently (I've not included what I think are native apps)

    Calm radio
    Calorie Counter - FatSecret
    Documents to Go
    Drag Lock Lite/Pro
    Endomondo Sports
    Fake Call Lite
    Goodle Maps
    Mobile Banking
    Penn State
    Photo Studio
    Quick Pull
    Quick Pull Rebooter
    Running Log
    Slacker Radio
    SpeakerOn
    Sporty Pal
    Tune In Radio
    Vibrate Call Connect
    Free Rintone Creator
    Fixmo Tools
    Ebay
    MyFitnessPal
    Beweather
    Barcode Scanner
    Blackberry Protect
    Yahoo Messenger
    Windows Live Messenger
    Twitter
    Facebook
    Front Blashlight
    Back Flashlight
    Batter Saver Pro
    Power Off Battery Watch
    Bejeweled

    I've gone to App World and tried to delete all my uninstalled apps but apparently that can't be done.

    If anyone has any insight I'd be grateful. Frankly, the box after a batter pull doesn't bother as much as the juice that's being drained from the battery because the thing is running.
  7. up488's Avatar
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    #7  

    Default

    wow, you have alot of apps!
    mzceetee likes this.
  8. DaFoxGrey's Avatar
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    #8  

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    When you are in the Option/Device/Application Management screen, you can swipe sideways to go through usage, memory, CPU, and such for the apps. From there you may be able to figure out which one is the one running. Try accessing it while that pop-up is up.
  9. Stubbo's Avatar
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    #9  

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    Have you tried actually clicking/pressing the message to see if it takes you into its appworld page? then you'd know for sure

    Think it was screenmuncher that always used to pop up crappy notifications on mine similar to this
  10. Shiniquiet's Avatar
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    Thread AuthorThread Author   #10  

    Default

    Yep, I tried getting into the app from the pop up but nothing happened. The only choice is an "ok" at the bottorm of the pop up.
  11. Shiniquiet's Avatar
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    Thread AuthorThread Author   #11  

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    I've messed around for a couple of days now trying to figure this out using some of the suggestions about. I haven't gotten anywhere so I'm giving up. I'll just have to live with this goofy thing. If anybody come up with a idea though I'm not beyond trying it. Thanks for all the input.
  12. Lewis711's Avatar
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    #12  

    Default Similar Problem

    Similar painful problem faced by me as well over a month now...its annoying as it gets!!!! argghh...n worst is at times when my fone acts up and reboots too often the trackpad hangs n hence cant do anything with the fone bcoz of this annoying pop up...land up rebooting it again! ...if someone can really help us here!...i've deleted most of my apps yet in vain...
  13. psychose's Avatar
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    #13  

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    solution : Delete vibrate call connect
  14. psychose's Avatar
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    #14  

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    Solutions : delete vibrate call connect
  15. mzceetee's Avatar
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    #15  

    Default

    Quote Originally Posted by Shiniquiet View Post
    Ok, I've done the above but to no avail. The text in the black box that shows up says, "Tips The App is running. If you feel it's good, please give us comments and five star!" I've uninstalled different apps but to no avail. It very well may be a partically uninstalled app but I don't know what to do about it. Here's a list of apps I have on my Tourch 9860 presently (I've not included what I think are native apps)

    Calm radio
    Calorie Counter - FatSecret
    Documents to Go
    Drag Lock Lite/Pro
    Endomondo Sports
    Fake Call Lite
    Goodle Maps
    Mobile Banking
    Penn State
    Photo Studio
    Quick Pull
    Quick Pull Rebooter
    Running Log
    Slacker Radio
    SpeakerOn
    Sporty Pal
    Tune In Radio
    Vibrate Call Connect
    Free Rintone Creator
    Fixmo Tools
    Ebay
    MyFitnessPal
    Beweather
    Barcode Scanner
    Blackberry Protect
    Yahoo Messenger
    Windows Live Messenger
    Twitter
    Facebook
    Front Blashlight
    Back Flashlight
    Batter Saver Pro
    Power Off Battery Watch
    Bejeweled

    I've gone to App World and tried to delete all my uninstalled apps but apparently that can't be done.

    If anyone has any insight I'd be grateful. Frankly, the box after a batter pull doesn't bother as much as the juice that's being drained from the battery because the thing is running.
    WOW how does all that fit on that torch...seriously
  16. Shiniquiet's Avatar
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    Thread AuthorThread Author   #16  

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    Wow! That did it. Although I'd love to know how you figured this out, do know how grateful I am that you did. Thanks ever so much.

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