Official Sprint 9850 7.1 OS .580 Findings & Fixes ONLY

**cbvinh** · 07-23-2012, 03:26 PM

Originally Posted by 1magine

Yes - when you got it for free, they e-mailed you your registration number. Check your e-mail and plug the number back in. Or contact customer support and ask them to resend it to you. I always keep copies of my reg #s on my sd card. Easiest way never to lose them.

I searched for "bellshare" and "beweather" independently and came up with nothing in my email box. I'm wondering if I ever had to register for the "Compliments of" version...

**lyricidal** · 07-23-2012, 03:49 PM

Originally Posted by 1magine

Someone said they were able to extract the files, but I have not heard anything further. I think Lyric was saying that the best you could do was make a hybrid. I thought I recalled back in the 9500/9550 days that you could extract out the radio file too and use another installer file to make a new installer from an OTA. But maybe my recollection is incorrect. It wouldn't be the first time.

They were only able to extract the .cod files but that was all
Sadly, we've never been able to pull the radio from the phone - any time we released home made .exe's they were made using the full DM update (which leaves the radio file on your pc)
then it would just be setup to install over the latest official/leaked OS and work from there

Wish there was a way to retrieve the radio file from the device but it remains yet to be seen

**1magine** · 07-23-2012, 04:07 PM

Thanks. I see my confusion now. Too bad about the radio file limitation though. With a community as bright as BB users, I am always shocked when they can't or have not yet figured out how to do something.

**dancadman** · 07-23-2012, 04:14 PM

I'm looking out for this update too. Phone is working pretty good on .402 but it does still freeze up for 10-30 seconds sometimes. That really pisses me off! However, it's still not enough to push me to one of those toy phones...lol

**jeffgp** · 07-23-2012, 10:00 PM

I. Having a hard time activating my gmail accounts . I got one done but my main one says the email or password is incorect . I have used the same user name and password and loged on through the web and it works just fine ..

**gkl** · 07-24-2012, 12:49 AM

Originally Posted by cbvinh

I searched for "bellshare" and "beweather" independently and came up with nothing in my email box. I'm wondering if I ever had to register for the "Compliments of" version...

i have had activation problems as well. i have sent many emails to their support and hard absolutely nothing back. i bet its because we didnt buy it so they want us to purchase it.

Sent from my BlackBerry 9850 using Tapatalk

**1magine** · 07-24-2012, 06:55 AM

Originally Posted by gkl

i have had activation problems as well. i have sent many emails to their support and hard absolutely nothing back. i bet its because we didnt buy it so they want us to purchase it.

Sent from my BlackBerry 9850 using Tapatalk

You were sent an e-mail to your BB ID registered e-mail address. It said you will need to keep the registration number to reactivate BEWeather.

I kept mine (lifted # and put it in a text file on my sd card). I have changed devices and wiped and reloaded the OS and had no issues re-registering the program.

Not sure who sender was. But I will check later this morning.

**lobsterboxed** · 07-24-2012, 09:04 AM

If this is an "Official" launch then why is it not available through DM? I can access it OTA but would rather use DM to load.

**1magine** · 07-24-2012, 09:08 AM

All carriers rol out updates differently. This is how Sprint does it, regonal OTA takes 4-5 dYs then posted on the download page. I fully expect we'll see at least an English version available sometime after 8pm tonight and late Friday afternoon.

**1magine** · 07-24-2012, 09:10 AM

g-d! Sometimes this keyboard is . .

**kbz1960** · 07-24-2012, 09:40 AM

About time the 9850 got an update. Hope it is a good one.

**1magine** · 07-24-2012, 12:02 PM

Originally Posted by gkl

i have had activation problems as well. i have sent many emails to their support and hard absolutely nothing back. i bet its because we didnt buy it so they want us to purchase it.

Sent from my BlackBerry 9850 using Tapatalk

The email came from Support@bellshare.com withthe subject line License key for BeWeather.
Bellshare Logo
Dear Bellshare Customer,

Thank you for purchasing BeWeather from BlackBerry AppWorld. In order to use the downloaded app the app has to be activated using your personal license key.

*********************

Please keep this code in a safe place as you might need it to activate the app after reinstalling.

Thank you once again for being a Bellshare customer.
Bellshare

If you are having problems with your activation code for a Bellshare product please visit our activation support pages. There you will be able to recover a lost activation code or transfer your license to a new device.

For technical questions, issues and bug reports visit our forums

Hope this helps you find your reg.

**pjcloninger** · 07-24-2012, 02:08 PM

Anyone else on Sprint experience BBM missing after the OTA update? I updated last night and everything appeared to go smooth, but BBM is no longer on the phone.

If I go to App World, it says it is installed, but does not give the option to delete so that I can re-install. This same thing happens if I go to options>application management.

Also, I tried to use Desktop manager to delete and re-install, but when I go to applications, it is only showing 3rd party apps???

Any ideas?

**szparaj** · 07-24-2012, 02:24 PM

Originally Posted by pjcloninger

Anyone else on Sprint experience BBM missing after the OTA update? I updated last night and everything appeared to go smooth, but BBM is no longer on the phone.

If I go to App World, it says it is installed, but does not give the option to delete so that I can re-install. This same thing happens if I go to options>application management.

Also, I tried to use Desktop manager to delete and re-install, but when I go to applications, it is only showing 3rd party apps???

Any ideas?

Hidden maybe?? Hit the menu button and do show all

**pjcloninger** · 07-24-2012, 02:40 PM

Yea, I thought that too, but it isn't anywhere??? I did search of "BBM" and "Blackberry Messenger" and got nothing. Also, if I hold down the BB key/app switcher, BBM is missing there as well. Only the normal phone, messages, browser, and home appear.

The funny thing is everything else appears to running fine.

**szparaj** · 07-24-2012, 03:00 PM

Originally Posted by pjcloninger

Yea, I thought that too, but it isn't anywhere??? I did search of "BBM" and "Blackberry Messenger" and got nothing. Also, if I hold down the BB key/app switcher, BBM is missing there as well. Only the normal phone, messages, browser, and home appear.

The funny thing is everything else appears to running fine.

I would try deleting it and resintalling it

**1magine** · 07-24-2012, 03:06 PM

Use one of the shrinking tools (BBBoss)to shrink BBM out of the device (I realize its saying its not installed, but there are clearly remnants of it in the phone). Once that completes you should be able to load it from App world. The other option is join BB Beta zone and download a beta copy. It will do an install over for you.

**1magine** · 07-24-2012, 03:07 PM

Originally Posted by szparaj

I would try deleting it and resintalling it

When this happens, and it happens often, you can't find it to delete it.

**szparaj** · 07-24-2012, 03:20 PM

Originally Posted by 1magine

When this happens, and it happens often, you can't find it to delete it.

I would think if you went to options>device>Application Management that you would see it there and be able to delete it.

**1magine** · 07-24-2012, 03:23 PM

In OS 7.1, I believe the delete option is not available in APP management for BBM. Feel free to double check me on that.

**pjcloninger** · 07-24-2012, 03:28 PM

Originally Posted by 1magine

In OS 7.1, I believe the delete option is not available in APP management for BBM. Feel free to double check me on that.

I believe this is correct, because if I go to application management, it shows bbm, but there is not an option to delete it. Same thing in App World.

**DaFoxGrey** · 07-24-2012, 03:46 PM

Originally Posted by 1magine

In OS 7.1, I believe the delete option is not available in APP management for BBM. Feel free to double check me on that.

Correct, however if you can upgrade BBM via App World, do so and then you can delete it in APP Management or App World.

**szparaj** · 07-24-2012, 03:49 PM

Originally Posted by pjcloninger

I believe this is correct, because if I go to application management, it shows bbm, but there is not an option to delete it. Same thing in App World.

When I go into application management and click on Blackberry Messenger I get under vendor at the top buttons to Delete, and Edit Permissions. I am also on 7.1.0.402

**pjcloninger** · 07-24-2012, 03:57 PM

Originally Posted by szparaj

When I go into application management and click on Blackberry Messenger I get under vendor at the top buttons to Delete, and Edit Permissions. I am also on 7.1.0.402

This is all I see.

**pjcloninger** · 07-24-2012, 03:59 PM

The only thing I can think of is something went wrong with the install, however, I didn't notice anything out of the ordinary during or after except for missing bbm.

I could downgrade OTA and then try upgrading again???