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  1. olblue81's Avatar
    CrackBerry User

    Posts
    14 Posts
    Thread AuthorThread Author   #1  

    Default need help wiping my 9860

    Okay, I'm a rookie.

    I've searched and read other threads on wiping my device and they all use a lot of acroynyms that I have no clue what they are.

    My 9860 has started to develop some issues in the last month or so-

    hourglassing
    latency typing
    slow opening web pages
    latency when going from portrait to landscape

    I'd like to wipe the device clean and start again. I've made a backup using BlackBerry Desktop Software including emails and contents of my media card. Is my next move to do a Security Wipe from the device? Or do I use Delete Data from the Device menu of the Desktop Software?

    Thanks for helping.
  2. RoseBud68's Avatar
    CrackBerry Genius

    Posts
    2,488 Posts
    #2  

    Default

    Your on the right track. Just do a security wipe from your device like you mentioned. That will set the phone back to like new.
  3. olblue81's Avatar
    CrackBerry User

    Posts
    14 Posts
    Thread AuthorThread Author   #3  

    Default

    Thanks for the help!

    I just finished my security wipe and other than having to re-enter passwords, everything is working smoothly.

    Hopefully I won't have to pull the battery every day now.
  4. RoseBud68's Avatar
    CrackBerry Genius

    Posts
    2,488 Posts
    #4  

    Default

    Also if you have uploaded any App, be sure to load them one a day. there may have been an app that was causing you all the issues.
  5. gvs1341's Avatar
    CrackBerry User

    Posts
    53 Posts
    #5  

    Default

    Unfortunately, you'll start "needing" battery pulls within a fortnight.

    Use a reboot app with auto-scheduling option. I use Reboot Device for twice a week hard resets. Quickpull is also OK. Both are free apps...

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