HTML based email client?

**cheekugr8** · 11-26-2012, 03:12 AM

is there any software / application that could display emails in HTML format so that tables / reports could be viewed easily.

**cheekugr8** · 11-26-2012, 12:53 PM

Originally Posted by cheekugr8

is there any software / application that could display emails in HTML format so that tables / reports could be viewed easily.

Any help?

**SEAWARRIOR** · 11-28-2012, 06:53 PM

i think i recall a setting somewhere that allows you to to,,, can't remember where it would be,,, have you tried clicking on object & maybe the phone would ask to display it???

**ichat** · 11-29-2012, 11:56 AM

I believe BIS natively supports html emails and you just have to select the option when in the email to view it in html format.

Sent from my Nintendo NES

**SEAWARRIOR** · 11-30-2012, 11:16 AM

messages>options key>options>email preferences>check tik box that says enable HTML email...

**cheekugr8** · 12-12-2012, 01:23 PM

it didn't show such option. please guide how to resolve this issue.

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**SEAWARRIOR** · 12-12-2012, 01:32 PM

click on messages icon(looks like an envelope),,, press options button(button with blackberry logo on it to the left of trackpad),,, scroll down to & select options,,, select email preferences,,, check box that says, "Enable HTML Email",,, check"Download Images Automatically",,, this should resolve your issue...

**cheekugr8** · 12-13-2012, 05:29 AM

i followed the same steps but I've got only four options in email preferences menu
1-confirm delivery
2-confirm read
3-send delivery reports
4-send read receipts

there isn't any option to enable HTML contents. my OS version is 7.1.0 .

**BB_Jay** · 12-13-2012, 08:36 AM

I selected to enable HTML, however, still have to select to view images after the email is received.

**cheekugr8** · 12-13-2012, 12:49 PM

where r the experts?

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**kbz1960** · 12-13-2012, 12:59 PM

Originally Posted by cheekugr8

i followed the same steps but I've got only four options in email preferences menu
1-confirm delivery
2-confirm read
3-send delivery reports
4-send read receipts

there isn't any option to enable HTML contents. my OS version is 7.1.0 .

Scroll up. My option are above what you listed.

**cheekugr8** · 12-15-2012, 02:05 AM

Screen_20121214_112932.jpg
i only have these options on all of my email IDs.

**cheekugr8** · 12-15-2012, 03:34 PM

does any one have solution of this problem?

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**cheekugr8** · 12-17-2012, 07:58 AM

i guess ill have to stick with it. no one is willing to help.

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**philchang** · 12-17-2012, 08:20 AM

Try this... Unable to receive email in HTML format on BB Torch... - BlackBerry Support Community Forums. It would help if you listed your operating system.

**PHughes** · 12-17-2012, 10:07 PM

Go to the message folder, or any email folder. Hit the menu button. Go to options, select Email Preferences, the first heading is HTML Email and the first option in that section is "Enable HTML Email." There is a selector above this section to select the email account you want to change.

**cheekugr8** · 12-18-2012, 01:55 AM

please see thread #12 . i only have these options in Email Preferences menu.

**PHughes** · 12-18-2012, 12:40 PM

Originally Posted by cheekugr8

please see thread #12 . i only have these options in Email Preferences menu.

Please post what OS version you are using. It is really impossible to help any further without it. That is why most have not attempted to help you. Mine is 7.1.0.694.

I have never had an issue though with any OS I used. Are all your email accounts gmail? I do not use gmail so I do not know if it would cause any issue. Mine are all pop accounts. You may want to try deleting your accounts and then setting them up again online and resending your service books.

**cheekugr8** · 12-19-2012, 05:59 AM

my OS version is 7.1 bundle 1149.

**cheekugr8** · 12-19-2012, 07:25 AM

just updated my OS to 7.1.0.714 but still that option didn't showed up. moreover i tried this on gmail, yahoo, hotmail and my official corporate email ID which is running on exchange mail server but this option isn't available in any of these accounts.

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**PHughes** · 12-19-2012, 11:39 AM

Originally Posted by cheekugr8

just updated my OS to 7.1.0.714 but still that option didn't showed up. moreover i tried this on gmail, yahoo, hotmail and my official corporate email ID which is running on exchange mail server but this option isn't available in any of these accounts.

Sent from my BlackBerry 9860 using Tapatalk

If your phone is a corporate phone running on BES instead of BIS, most likely that is the reason you do not have access to that option. You may wish to ask the person who administers the phones on that system. Most likely it is an option they have chosen to not give you.

**cheekugr8** · 12-19-2012, 12:04 PM

i've got BIS plan from my service provider.

**PHughes** · 12-19-2012, 10:45 PM

Did you try deleting and setting your accounts up again and resending your service books?

**cheekugr8** · 12-19-2012, 11:32 PM

i tried it twice

**PHughes** · 12-20-2012, 09:21 AM

Have you tried this?
1. Options
2.Device
3.Advance Systems
4.Host Routing Table
4. Press menu , click on "register now"

It still sounds like a BES phone on which the IT department has disabled the option. Has the phone ever been on BES? Did you buy it yourself or is it a company phone? did you buy it from a service provider itself?