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  1. jgates2's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #1  

    Default Help required regarding cracked screen or digitiser on 9860

    Hi all,
    Here is a sad story. Before leaving Aus for Hawaii I checked my 9860 was unlocked. I went to a T mobile dealer here in Honolulu and purchased a pre paid sim. Popped it in, great! Being asked for my BBW password, alerts going off emails streaming in. One happy user. But before I get too involved I need to get my two year old a drink. So fool puts phone in back pocket and sits down. I think you can guess the rest!
    The phone starts up and goes berserk. I have no control over the screen by touch or button. I understand there is a plastic cover and an LCD screen. I will purchase the parts and do the repair, being quite handy.
    Here is where I need your opinions. If I run my fingernail across the front of the phone I cannot detect any cracks. Therefore I assume the cracks I can see are in the LCD. Therefore I need the expensive part... the LCD. However, the buttons do not seem quite right either. Their "click" is not so definite....do I or should I purchase the digitiser as well. Should I replace it anyway seeing as the LCD was cracked?
    Thanks in anticipation.
  2. BergerKing's Avatar

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    #2  

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    Quote Originally Posted by jgates2 View Post
    Hi all,
    Here is a sad story. Before leaving Aus for Hawaii I checked my 9860 was unlocked. I went to a T mobile dealer here in Honolulu and purchased a pre paid sim. Popped it in, great! Being asked for my BBW password, alerts going off emails streaming in. One happy user. But before I get too involved I need to get my two year old a drink. So fool puts phone in back pocket and sits down. I think you can guess the rest!
    The phone starts up and goes berserk. I have no control over the screen by touch or button. I understand there is a plastic cover and an LCD screen. I will purchase the parts and do the repair, being quite handy.
    Here is where I need your opinions. If I run my fingernail across the front of the phone I cannot detect any cracks. Therefore I assume the cracks I can see are in the LCD. Therefore I need the expensive part... the LCD. However, the buttons do not seem quite right either. Their "click" is not so definite....do I or should I purchase the digitiser as well. Should I replace it anyway seeing as the LCD was cracked?
    Thanks in anticipation.
    Sounds like you tweaked something internal for the keys to be hinky. Based on the behavior, you are looking at the more expensive repair, maybe enough so as to look into replacing the unit, as you may be able to acquire a used device for less than the cost of repairs, depending on what you can find. It's worth a go, at least look around while researching the parts you need.
    Report Button, not just for the bad things!
    Devices: SPH-A620/VGA 1000, Sanyo Katana, BlackBerry 8330, 9630, 9670, MB855 Photon, SPH-L710 Galaxy SIII. SPH-L720 Galaxy S4
    Bacon is duct tape for food!
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    jgates2 (01-14-2013) 
  3. hasa77's Avatar
    CrackBerry Abuser

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    #3  

    Default Help required regarding cracked screen or digitiser on 9860

    its obvious whats wrong. if u can see things on ur screen such as ur home screen then the lcd is fine but if the touchscreen doesnt work then u know its the digitiser...
    Thanked by:
    jgates2 (01-14-2013) 
  4. jgates2's Avatar
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    Thread AuthorThread Author   #4  

    Default Help required regarding cracked screen or digitiser on 9860

    Hasa and Berger,
    Thanks...I'm sitting down with a new LCD that I picked up for $40 Aus.....so...here goes.....thanks for your views
  5. BergerKing's Avatar

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    #5  

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    Quote Originally Posted by jgates2 View Post
    Hasa and Berger,
    Thanks...I'm sitting down with a new LCD that I picked up for $40 Aus.....so...here goes.....thanks for your views
    It is good to be handy when it comes to the phone repairs. Wishing you the best of luck and success. And that was a decent price for the part, less than I expected. Good luck!
    Report Button, not just for the bad things!
    Devices: SPH-A620/VGA 1000, Sanyo Katana, BlackBerry 8330, 9630, 9670, MB855 Photon, SPH-L710 Galaxy SIII. SPH-L720 Galaxy S4
    Bacon is duct tape for food!
    Thanked by:
    jgates2 (01-17-2013) 
  6. tinachau's Avatar
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    #6  

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    You'd better replace both the digitizer and the LCD screen, which will be easier for you to repair.
  7. jgates2's Avatar
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    Thread AuthorThread Author   #7  

    Default Help required regarding cracked screen or digitiser on 9860

    Hey...guess what....it is the digitiser that is cracked.....internally....ie on the underside....the screen is OK....the parts man shipped me a digitiser and buttons for A$52 today......hanging on to the new screen just in case.
    Oh yes ...the parts people are called Mobile Pros.....
  8. jgates2's Avatar
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    Thread AuthorThread Author   #8  

    Default Help required regarding cracked screen or digitiser on 9860

    All fixed.....a simple op....thanks for your thoughts and advice.....
  9. BergerKing's Avatar

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    #9  

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    So it was internal, I figured that the break came in where it couldn't be seen from the outside. As the digitizer is behind the screen, that's where the pressure came into play. Glad to hear you're back to the good, now. Nicely done!
    Report Button, not just for the bad things!
    Devices: SPH-A620/VGA 1000, Sanyo Katana, BlackBerry 8330, 9630, 9670, MB855 Photon, SPH-L710 Galaxy SIII. SPH-L720 Galaxy S4
    Bacon is duct tape for food!
  10. jgates2's Avatar
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    Thread AuthorThread Author   #10  

    Default Help required regarding cracked screen or digitiser on 9860

    My trusty 9700 can go back to living in the bedside table now!!!!
  11. BergerKing's Avatar

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    Quote Originally Posted by jgates2 View Post
    My trusty 9700 can go back to living in the bedside table now!!!!
    I use my venerable Style as a music player and alarm clock, myself.
    Report Button, not just for the bad things!
    Devices: SPH-A620/VGA 1000, Sanyo Katana, BlackBerry 8330, 9630, 9670, MB855 Photon, SPH-L710 Galaxy SIII. SPH-L720 Galaxy S4
    Bacon is duct tape for food!
  12. jgates2's Avatar
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    Thread AuthorThread Author   #12  

    Default Help required regarding cracked screen or digitiser on 9860

    .....ah....all,the best ideas are simple... :-)
  13. selhamawy's Avatar
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    #13  

    Default broken digitizer

    i have a problem with the digitizer however i cannot seem to get the digitizer off.
    how do you remove the housing after unscrewing the four screws....

    is there a you tube to show me how to do it???
  14. DaFoxGrey's Avatar
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    #14  

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    Quote Originally Posted by selhamawy View Post
    i have a problem with the digitizer however i cannot seem to get the digitizer off.
    how do you remove the housing after unscrewing the four screws....

    is there a you tube to show me how to do it???
    There are 8 screws.
    You have to remove the silver band-cover-thingy to see the other four.
    See:

    and mute the annoying music :P

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