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  1. cardiffkitten41's Avatar
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    Default Help Please! BlackBerry Bold 9780

    My problem is my phone when making or recieveing calls works when its wants too, if i answer a call i can here it ring but when i answer cant hear anone other end, but if i press speaker button i can hear them, same with making a call, why is this? tried updating no joy and tried restting and no differance there either. This happens now and then its very annoying, please help thanks you
  2. BergerKing's Avatar

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    Sounds lime your earpiece speaker either has a loose connection or is failing. You may need to have it checked/replaced. The fact that the speakerphone is working consistently points to a problem with the ear speaker.
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