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  1. starbear87's Avatar
    CrackBerry Newbie

    4 Posts
    Thread AuthorThread Author   #1  

    Default HELP! DM will not backup 9860

    Torch 9860 refuses to back up on DM for Mac. I have tried all the workarounds on the forums and the Blackberry website including:
    -updating my DM (several times)
    -uninstalling and reinstalling the latest versions of DM (several times)
    -clearing data manually (such as social feeds, browser cache, smart card options etc.)
    -selective data back up (clicking and unclicking boxes labeled with the suggested culprits)

    I want to update my software, but the DM refuses to let me do so without first backing up the device. Will someone PLEASE give a solution to this ridiculous problem?! And not just a "Try updating your DM.". I've received that advice from 2 separate forums, when I've already clearly stated above the steps I have already taken.
  2. PHughes's Avatar
    CrackBerry Master

    1,271 Posts
    Global Posts
    1,278 Global Posts

    Default Re: HELP! DM will not backup 9860

    What, if any error messages do you receive? Does it just stop, or does it do nothing? Any details you can give would be helpful.
  3. kbz1960's Avatar
    Doesn't Matter

    96,191 Posts
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    96,352 Global Posts

    Default Re: HELP! DM will not backup 9860

    Delete social feeds off of your phone, worth a try, you can install it after if you use it.
  4. Thachoc1's Avatar
    CrackBerry Genius

    1,591 Posts
    Global Posts
    1,592 Global Posts
    PINCH ME!!! My Z30 and Playbook are so great I must be dreaming!!!!

    Default Re: HELP! DM will not backup 9860

    Deleting social feeds first will definitely resolve your problem

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