"Device Media Processor is Busy"

III 4U2NV III · Thread Author #1 01-16-2012, 12:04 AM

Since getting my phone on release date in Sept, I use the media player almost everyday several times a day. Ever since the 7.1 updae, I get this message. 3 times I've gotten this msg since my update Friday night. Anyone having this issue?

up488 · #2 01-16-2012, 12:15 AM

I've gotten this message occassionally in the past but not since updating to 7.1 a few days ago. Knock on wood! Then again I haven't used the player that much since the update.

III 4U2NV III · Thread Author #3 01-16-2012, 12:33 AM

Thanks for the reply. I did a search and I see how this has been an issue for various BB phones but never read a solution. I used to get this with my Storm 1 where I tried to watch an invalid formatted video file and it would not "recover" per se. So idk...

kb5zht · #4 01-16-2012, 12:39 PM

Since 7.1 upgrade I occasionally get the media device busy error when I try to push slacker through the bluetooth. Not always but occasionally. Only fix is a battery pull. Others have been reporting it on the 9850 since upgrading to 7.1.
Must be a bug, hopefully they will fix it.

jegs2 · #5 01-16-2012, 01:38 PM

Same issue, and mine is a very new Torch 9850. Stupid message shows up, forcing me to conduct a battery pull. There has got to be a better way than that.

Have heavily resisted switching to the iPhone, but that may end up being what I do if RIM can't find a way to unscrew this on what is their newest phone.

Since RIM is on its fourth point of contact about this, does anyone have a workable solution that doesn't require multiple battery pulls?

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Edit: Downgraded to 7.0, and so far the audio bug hasn't resurfaced.

Ponyboy24 · #6 01-18-2012, 07:28 AM

I got that message yesterday for the first time while using the media player while listening to music I had stored on the memory card. While listening for about an hour, I started to view some pics that I took in the camera folder. After a few minutes I went to change a song and that's when the message appeared. I let the phone sit for a few minutes hoping that the message would clear. After about 5 minutes I had to do a battery pull to clear the message; after that, the phone worked fine.

abramadhi · #7 01-18-2012, 09:25 AM

Never happen with my 9860..are u always do a clean wipe using jlcommander/bbsak every time ur doing an update? Never have any issue since the day I'm still using storm 1. I even listening music in my bb while browsing, texting, email, and using a bluetooth stereo earphone. Even when there's an incoming message, the music still keep on going only I can hear the message ringtone in the back. The music/video will pause if there's an incoming phone call but will continue right away when I hung up..

Sent from my BlackBerry 9860 using Tapatalk

III 4U2NV III · Thread Author #8 01-19-2012, 10:59 AM

I have done official updates prior to 7.1 w/o doing a wipe and I've never encountered this error. I did in fact did a wipe w/7.1 and this message started appearing. Knock on wood, it hasn't happened since Sunday and I do use my media player several times daily.

III 4U2NV III · Thread Author #9 01-19-2012, 02:59 PM

Spoke too soon, I had paused the music I was playing bc someone stopped by my desk. When I hit play, I got this error but this time my phone froze!!! Had to do a battery pull...

kb5zht · #10 01-20-2012, 02:51 PM

Quote:

Originally Posted by III 4U2NV III

Spoke too soon, I had paused the music I was playing bc someone stopped by my desk. When I hit play, I got this error but this time my phone froze!!! Had to do a battery pull...

My experience is that it seems to happen mostly when bluetoothing. Especially Slacker.

Stompy · #11 01-20-2012, 03:46 PM

I just saw this for the first time yesterday. I upgraded to 7.1 last week. I was listening to a podcast and using telenav gps while connected to bluetooth with audio going out over the headphone jack. Everything was fine until I paused the podcast. When I went to unpause it I got the message. Had to battery pull.

III 4U2NV III · Thread Author #12 01-20-2012, 09:39 PM

Happened to me three times today, each time happened when I had to pause my music bc someone stopped by my office (which I do countless of times per day prior to 7.1). Had to do a battery pull each time bc my phone froze. One of a very few pros I use to favor the BB was bc of its media player and this is another reason to add to BB's high list of flaws. =/

gptoyz · #13 01-21-2012, 02:19 AM

have you guys tried using the device analyzer?

options>device>advanced system settings>blackberry device analyzer

Stompy · #14 01-23-2012, 11:02 AM

Thanks, I just discovered the analyzer last night when I was looking around in the App Manager looking for programs to delete. Seems like it could be nifty, I've got it analyzing my memory usage now to see if it can figure out where this leak is coming from. So far it hasn't plotted anything but we'll see. Either way that was a neat little surprise.