Backing up Device backs up what??
Hi folks i sent my phone to get that famous backbutton repaired. So before i sent it in i go let me back up my phone to have all my stuff saved.
Got my phone back today i went to do the restore. Contacts, messages, bbm all backed up just fine. But where are all my 3rd application apps. And worse yet all my Pictures and Video!!! Have I lost all of these stuff?
I just assumed backing up, backs Everything UP!! But sometimes when you assume......
- 07-10-2012, 07:28 PM #2
Desktop Manager only backs up things like messages (email and text), icon arrangement, phone options, bluetooth profiles, WiFi networks, etc, etc. Basically any settings on the phone. As for third party applications you would have had to use another tool to back them all up onto your computer, they are not backed up via Desktop Manager.
As for media, that as well is not backed up, by default. Before you start a backup, you can check off a box that tells the backup tool to create a backup of the contents on your media card and/or internal file storage as well, but as mentioned, that isn't default behaviour.
So if you didn't backup the applications or media as mentioned above, they're gone.
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- 07-10-2012, 08:12 PM #4
When it comes to backing up pictures and such on your BlackBerry, prior to performing the backup, did you check off the "Include: Files saved on my built-in media storage" option?
As for 3rd party apps, there's no automatic way to backup applications. You can trick desktop manager into doing so by following the process outlined here:
You mention "being from the same account", when you load up App World on your new device, there is a "My World" section that has a list of all the apps you've downloaded using that account before, but there's no bulk "redownload" or "reinstall" option. You'd have to go through the list and re-download them individually.
I went to the "My World" In the App World. And none of my previous apps i had downloaded which was maybe like 15 were not on there. All there was were the standard blackberry apps yahoo messenger twitter facebook etc......
I mean i can re download them maybe half i didnt need anyhow BUT Berry weather plus i had dowloaded for free and now its 9.99. ANyways to get this for free again??
- 07-12-2012, 11:59 AM #7
Did you filter for "Uninstalled" apps?Klotar
Supervising Manager of the Department of Redundancy Department
BlackBerry Certified Support Specialist
Device: 9860 | OS: 22.214.171.1249 | Carrier: Rogers Wireless
- 07-15-2012, 04:35 PM #10
This isn't a media card though, it's the internal storage which is nuked and reloaded when sent through the repair center. I think recovery off that might be super difficult considering it's a virtual agile/floating partition.
OP, did you get the exact same phone back when it returned?