[PHughes]

I just got a 9860 today. I ordered it yesterday from AT&T and it showed up today. I took it out of the box, turned it on and it doesn't auto rotate properly. It went to landscape then stayed there. I did a battery pull and it came up in portrait as it should. I got it to rotate to landscape and it stuck again. I opened the compass and tried to do the calibration, it never vibrated. I got out of the calibration and the compass seemed to work properly.

I have not yet called to activate the phone. Has this been an issue for others? I have searched and read a few posts regarding the issue but not many. Has it been related to hardware or the OS?

Thanks

[PHughes]

I called and decided to send it back. They are sending another one. I played with it for a while and it would once in a while flip from one landscape orientation to the other, by flipping it 180 degrees, but it would never go back to portrait. It had AT&T's current OS.

Oh well, it was so tantalizing to have it in my hands but not be able to actually use it. Tomorrow hopefully.

[Sarcasm Detector]

the fresh outta the box os had issues with the accelerometer. issue would have cleared up with an os update.

Sent from my BlackBerry 9860

[PHughes]

Mine would only rotate occasionally and only after tapping almost violently on it. I believe it was safer to send it back than to try the OS update and find it was defective. Tomorrow I will have both in my hands and will see for sure. I only have a few days before I have to leave again for three weeks so I chose to have another one shipped.

The issues I heard about that were caused by the OS, were more of a lag or problems that would be fixed for a short time after a battery pull. This was never fixed with a battery pull, it simply didn't work.

[PHughes]

I just got the new phone. I put the battery in and the screen auto rotated perfectly. I'm glad I asked for a new one. Of course when I plugged it in it restarted for some reason, but with an almost dead battery I won't get too worried.