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  1. kareem-171's Avatar
    CrackBerry User

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    20 Posts
    Thread AuthorThread Author   #1  

    Default overheating again

    hey guys, its the same problem all over again,,,,,,

    my torch 9810 started to overheat again, this time i have more details about the problem.

    whenever i put pics or music in the mass storage or an sd card, my phone starts to overheat.

    when i go to options>device>application managment>cpu:: i find that the media is using the phone up to 99% so i went inside the media,

    if you scroll down, you will find something called modules> theres 1 that is using 99%>> net_rim_bb_fileindexservice.

    and when i put music or pics, and try to delet a song or a pic, i have to reboot so the deletion completes,

    i need help< i tried everything, wiping the device, removing the os and installing a new one, nothing is working, now i have no music or pics in my phone and its working fine
  2. jesse_h's Avatar
    CrackBerry Genius

    Posts
    1,578 Posts
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    #2  

    Default

    Have you tried a different SD card?
    Z10
    64gb PlayBook
  3. kareem-171's Avatar
    CrackBerry User

    Posts
    20 Posts
    Thread AuthorThread Author   #3  

    Default

    yes, i baught a new one 4gb, no difference
  4. tinachau's Avatar
    CrackBerry User

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    29 Posts
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    35 Global Posts
    #4  

    Default

    Will it be a battery issue? Have you tried a new battery?

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