| | 12-22-2011, 03:44 PM Thread Author #1
Odd Trackpad issue - locked key?
First off, Let me say this forum is awesome. I don't post much because I'm not an early adopter and most people have worked the issues I have had before I encounter them spanning years of BB use and generations of phones.
I also very familiar with search, so none of the other posts in any of the other areas described a similar problem.
My trackpad works. Up, down, right, etc. Fast, smooth, and no random moves.
What has been happening over the last couple days, is my trackpad wont scroll through every menu. I have to hold Alt or CAPS to scroll every menu. Its odd because this BB is in pristine condition, I don't drop it, no wet issues, and I don't let my kids play with it.
So for example, I can scroll any direction when on the home screen in "All" or "Favorites" but I can't scroll up to the wireless or profile sections on the above screens.
If I open "Options" I can't scroll the list of selections like Sounds & Ringtones or Display, etc. I need to press and hold the alt key. However, if I open a sub-menu (Typing and Language for instance), I CAN scroll through the options in that menu.
Other issues related to this is not being able to hold alt and type in consecutive numbers in an email or any app for that matter.
Its hard for me to believe this is a hardware issue since it seems to be intermittent on specific areas. i was hoping someone "accidentally" found this issue on their own and just didn't post it. Or maybe my search string was poorly worded.
Any help would be great. I'd hate to swap out for a new device since it seems like it could be a simple fix.
Looking for help. Thanks in advance.