Is it just me, or are the people at the official BlackBerry Support Forums....
real a@@holes? They claim to be " NOT RIM employees," just "volunteers who like to help out BB users," but they go nuts on you if you dare take umbrage about anything to do with the RIM Corp. and heave insults right and left. And they offer precious little "support" to those who seek it.
Last edited by barskin; 10-03-11 at 12:01 AM.
- 10-02-11, 11:21 PM #2
Welcome to RIM Customer Support. I've heard if you want to actually speak to a Customer Support person you have to pay and up front. Amazing. I suppose be thankful you're not paying to be abused.
- 10-03-11, 07:46 AM #5
As a general proposition, it's really no different than CB -- it's a "community" of BB users who are supposed to help each other find the answer to support problems without input from anyone from RIM. I've found that the people here at CB are nicer, smarter, funnier and, above all, more knowledgeable. There are some real nutcases in the "official" support forum.
- CrackBerry Genius
10-03-11, 09:05 AM #6
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BB support forums are full of a-holes that are all high on themselves and treat you like a pos when you ask the basic of questions that everyone and their grandmother should know just because you own a BB.
Here on CB we treat everyone with a bit of respect and expect to help out the newbies with the basic of questions.
CB forums > BB support forums
Everyone knows this and this is why there are way more people over here then over there. When you google something related to BB's, CB is usually the first hit since it more then likely has already been discussed in length on here.
- 10-03-11, 06:36 PM #7
+1 Homer! Sometimes I feel like I've been slapped by fellow posters on CB but the majority are helpful, patient and understanding! Barskin, I'm so sorry to hear about the abuse. Can we help?
Last edited by barskin; 10-19-11 at 05:39 PM.
- 10-18-11, 08:26 PM #10