Help- updated and appworld is gone

**wallynan** · 05-25-2012, 05:31 PM

I noticed Rogers released the 7.1 update, build 1310. It downloaded fine from desktop software. Except I get a message saying that appword isn't supported by my OS.

Anyone else have this problem? And how do I fix it? All suggestions are greatfully appreciated.

**curvezzz** · 05-25-2012, 06:47 PM

I would delete aw and redownload it from bb Site. I updated my bb and had the beta version included had to delete and reinstall. Hopes that helps.

**wallynan** · 05-25-2012, 07:10 PM

Thanks. Will give it a try and see what happens.

**wallynan** · 05-25-2012, 07:38 PM

Yeehaw. It worked. I lost all my paid apps which bites, good thing it was under $5

**ForgWorm** · 05-25-2012, 07:50 PM

If you dont see the blackberry app world on your device, simply type in your mobile browser 'blackberry app world download' and boom!

Sent from my BlackBerry 9900 using Tapatalk

**go1ndr** · 05-25-2012, 07:54 PM

wallynan: you didn't (or shouldn't have) lose/lost them. Look in AppWorld/MyWorld/Uninstalled, and any apps that were there before (if installed correctly) should be under "uninstalled". You should just click on them one at a time and they will reinstall. You may need to have the license keys to put back on them (if you kept them) and if you don't have them, call/email customer support on developer website or email and they will work with you most of the time. Good luck!