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- 09-29-2011, 09:39 PM
Thread Author #1
blackberry torch 9810 problem
Sometimes while listening to music,texting,or on facebook my phone randomly starts to scroll by itself, any help please.
Posted from my CrackBerry at wapforums.crackberry.com - 09-29-2011, 09:57 PM #2
During these times of scrolling are you in brightly lit areas or sunshine? I ask because with the track pads on the 9800 and a few other devices they had trouble with the optical picking up the outside light and making it scroll. I saw a few people cut out scotch tape or similar product and place over the trackpad.
Posted from my CrackBerry at wapforums.crackberry.com - 09-29-2011, 10:17 PMThread Author #3
Well it just did it and I'm in the dark while typing it would just scroll to the begining of the place where u type sorry I don't really know how 2 explain it
Posted from my CrackBerry at wapforums.crackberry.com - 09-30-2011, 06:30 AM #4
My wives pearl 9100, my 9800, and my 9810 all have optical trackpads. None of them move on their own under any light or humidity conditions(been in 98% humidity lately). I don't know where this idea of it being light on the track pad can make it move on its own came from, but I would replace it cause its obviously defective, and should certainly not move on its own.
Cell Phone History:Motorola Bag phone > Motorola Star Tac gen1 > Motorola Star Tac gen 2 > Motorola Razr > BlackBerry Pearl(8110) > Iphone gen1 > BlackBerry Curve(8310 Red) > BlackBerry Torch(9800 Black) > BlackBerry Torch II(9810 Gunmetal Silver) > BlackBerry Bold 9900) > BlackBerry Z10(STL100-3 Black)
If you think my post helped you, please click the "Thanks" button over there!! --> - 09-30-2011, 06:33 AM #5
Yes, you are not alone. It usually happens to me when I sit outside in the dark -- the cursor can start to slowly drift. Apparently related to this is a sudden inability to touch-select links in the browser under the same conditions.
Many people have pinned the blame on the trackpad -- i.e., a hardware defect -- which if true, would be too bad for me because I am beyond the 30-day exchange period. I'm hopeful it's an OS problem, or perhaps a problem that can be addressed with an OS update.BB 950,BB 6280,BB 7290,BB 8800,BB 9000,BB 9800,BB 9810, Samsung Galaxy Note II (yes, mine is bigger than yours)
PlayBook 64GBSamsung Galaxy Note 10.1 32GB
BlackBerry user since 2001 . . . until 2013 - 09-30-2011, 02:55 PM #6
I'm experiencing the same issue occasionally and it's very annoying. It seems to happen in all kinds of conditions, so I think it's a hardware problem. I'm waiting for it to start acting up again, so I can run to the store and show it to the rep. I replaced my first 9810 due to wobbly slider. My question is: Do I get a 30 days exchange period starting over with the replacement, or not. If not, I'm screwed.
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