1. aha's Avatar
    It's completely bricked, no lights at all. USB port is undetectable neither so the well written debrick method doesn't work here.

    Love this phone, was hoping it can last until BB10... And it was running strong too... It all started when I got an update for Facebook app, so I installed it, restart the phone and found the power up progress bar stuck at around 75% for around 5 min.... It happened once before and I just pulled the battery and it powered up successfully, so this time I did the same... BUT this time when I put the battery back, it doesn't power up at all. No lights, no response.

    I got this phone from Kijiji in February, pretty sure I don't have warranty on this phone (unlocked, installed leaked OS, replaced a touch pad myself...). Do I have an option to get this phone repaired (paid service of course)? If not, is there a way to recover data from this dead phone to my old 9800? I guess I can always restore my data to a borrowed phone and then manually read out all the data, but it sounds painful.

    Any suggestions? Appreciated!
    12-05-12 10:50 PM
  2. BigBadWulf's Avatar
    Have you tried a different battery, or it on a charge all night? Untill you get some signs of life, there's not much to do.
    12-05-12 11:21 PM
  3. pittster's Avatar
    JLCommander is what you are gonna have to use to get OS reinstalled. Do a search in forum it explains it because I had the same issue. Took it in to at&t (no help at all). Had to get comfy in my chair and it all worked out. But please search forum it will get you thru. I just cant remember all the details.
    12-06-12 12:08 AM
  4. aha's Avatar
    Have you tried a different battery, or it on a charge all night? Untill you get some signs of life, there's not much to do.
    Tried all that, the battery was fine. it was able to power on my 9800.
    Last edited by aha; 12-06-12 at 02:33 PM.
    12-06-12 02:21 PM
  5. aha's Avatar
    JLCommander is what you are gonna have to use to get OS reinstalled. Do a search in forum it explains it because I had the same issue. Took it in to at&t (no help at all). Had to get comfy in my chair and it all worked out. But please search forum it will get you thru. I just cant remember all the details.
    Big thanks... will follow the lead
    12-06-12 02:22 PM
  6. aha's Avatar
    Have to try this tonight but, it sounds like JLCommander will need to be able to see 9810 through USB before it can work...
    12-06-12 02:34 PM
  7. djenkins6's Avatar
    did you try connecting to the computer with no battery installed?
    12-06-12 02:49 PM
  8. aha's Avatar
    did you try connecting to the computer with no battery installed?
    Yes, tried that and no green light.
    12-06-12 03:49 PM
  9. go1ndr's Avatar
    JL_Commander or BBSAK will most likely be your only chance but I feel confident one of those will work for you. Since your phone only needs to be plugged in to the usb port and not necessarily turned on, either program (as they are installed on your pc) should see your phone, pin, etc and then be able to wipe the phone completely (hope you did a back up) and install the new OS. If neither of these tools help you, I have no idea what to do other than find a good cell phone repair shop and take it to them. Good luck and keep us posted.
    12-06-12 04:05 PM
  10. BigBadWulf's Avatar
    They all need the phone to have some sign of life. Best chance would be loader.exe with the battery removed. Wish I felt confident you can recover it.
    go1ndr likes this.
    12-06-12 04:20 PM
  11. go1ndr's Avatar
    Good point Wulf! Ok-I'm not as confindent now that BigBadWulf as spoken! What he says makes perfect sense! AppLoader may be the only route as he mentioned. Good luck and keep us posted!
    Wulf--I've never understood why the battery should be out? I've never removed them on normal upgrades using AppLoader. Is there a rule (for lack of a better term) as when the battery should be removed for an install? Thanks! Go
    12-06-12 05:25 PM
  12. aha's Avatar
    Tried loader.exe last night actually, on the second page it was supposed to detect my phone through USB but it didn't... I guess somehow I ruined the boot loader, or power supply circuit...
    12-06-12 05:33 PM
  13. BigBadWulf's Avatar
    Good point Wulf! Ok-I'm not as confindent now that BigBadWulf as spoken! What he says makes perfect sense! AppLoader may be the only route as he mentioned. Good luck and keep us posted!
    Wulf--I've never understood why the battery should be out? I've never removed them on normal upgrades using AppLoader. Is there a rule (for lack of a better term) as when the battery should be removed for an install? Thanks! Go
    The rule generally is, when the phone is Jef'd up, and nothing else works, try loader with the battery out. It initializes a wipe and load.

    Tried loader.exe last night actually, on the second page it was supposed to detect my phone through USB but it didn't... I guess somehow I ruined the boot loader, or power supply circuit...
    Try a different USB cord or hub, but the board is probably fried. Hence the lack of any sign of life.
    go1ndr likes this.
    12-06-12 05:48 PM
  14. aha's Avatar
    Tried all the suggestions, nothing works. I probably fried the board. Scheduled an appointment with the local iphix store and hopefully they won't charge more than those 2nd hand 9810s on Kijiji.

    Thank everyone for your advices!
    12-06-12 10:45 PM
  15. aha's Avatar
    Tried everything and nothing works... I bought an used 9860 from kijiji and am selling this bricked 9810 for parts on ebay, if you are interested, you may search "Bricked BlackBerry 9810" on ebay and check it out.
    12-29-12 03:03 PM
  16. BCMike's Avatar
    I woke up to what appears to be the same problem this morning. The charge was low last night but I neglected to plug it in. Now the battery reads 0 with a red line around it when installed in my wife's 9800, but at least her phone started. Mine won't do a thing with her charged battery installed and won't boot when plugged into charger without a battery installed. The phone is not recognized by pc with BBDM running and is not starting. Will continue to goof around with it but this appears to be a major issue.
    12-30-12 03:30 PM
  17. anon5129477's Avatar
    I deleted facebook awhile ago when i seen some other NEGATIVE results updating it like the calender wipe out. Its just not worth the risk to run it. its a system trying to work and integrate with everything. Not a good sign wont get good results.
    12-30-12 08:13 PM

Similar Threads

  1. Any suggestions on syncing my torch 9810 to my mac?
    By mike448 in forum BlackBerry Torch 9810
    Replies: 3
    Last Post: 08-21-11, 12:44 AM
  2. Replies: 8
    Last Post: 02-26-08, 11:55 AM
  3. Ringtone Volume Enhancer...Any Suggestions?
    By Evolving in forum BlackBerry OS Apps
    Replies: 1
    Last Post: 12-31-07, 04:28 PM
  4. Media Manager Destroys Ringtones, any suggestions?
    By mdattorney in forum BlackBerry Curve 83xx
    Replies: 0
    Last Post: 12-29-07, 03:33 PM
  5. Essential Blackberry Applications, any suggestions?
    By IronCurtain in forum BlackBerry Curve 83xx
    Replies: 7
    Last Post: 12-15-07, 02:21 PM
LINK TO POST COPIED TO CLIPBOARD