| | 09-08-2011, 06:39 AM Thread Author #1
"The video portion of the media being played uses an unsupported format"
First off, I see this error happens usually on Curves. I don't know why it's happening on my Torch 9800.
I hate creating new threads for already discussed topics. But this one I shall never quit on unless someone has a fix.
Until recently, I was able to watch movies and play music quite well. I downloaded some special videos off a website which downloaded as .flv. I used a converter and converted these flv files to mp4 and copied them to my Torch.
I was able to watch them with ease.
4-5 days ago, these videos wouldn't play. You could hear the audio, but no video. And in place of the video, you got that get the following error:
I downloaded some movies by Torrent and just converted them to MP4 format (do NOT use the H264 encoder) and put them on the Torch. Let's see what happens.
The video portion of the media being played uses an unsupported format
I haven't been able to fix it because nowhere on the Internet or these forums do I see a fix. The "fix" I've seen mentioned on a kb article (pausing the video, pressing menu once, then pressing menu once more) on blackberry.com is for the old Curve but I tried it and it didn't work.
I need solutions people. This is getting annoying. Transferring 2 hours of movies onto my phone to watch, getting in a car for a long drive and not being able to play it is crazy.
Somebody, PLEASE have a solution.