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  1. brigz's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #1  

    Default Torch 9800 wont turn on, charge, no red light,

    i bought a bb torch 9800 a couple of days ago and the guy said the battery just needs to be charged so i said ok, but when i plug it in there is no response it wont turn on and no red light, i tried plugging it into blackbery desktop software and it recognizes it but it says this:
    Torch 9800 wont turn on, charge, no red light,-bb-torch-cb-bb-ds.png

    i dont know what else to do ive lt it charge for about 10 hours strait and still nothing. can someone help me out
  2. newcollector's Avatar
    CrackBerry Genius

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    Safety or stick?
    #2  

    Default Re: Torch 9800 wont turn on, charge, no red light,

    It sounds like you may have a bad battery. If you know someone who has a 9800 or a 9810, you could try their battery and see if the phone responds. if it doesn't work with a known good battery, then you have another issue. I hope you purchased from a reputable person, because I would take the phone back to them.
    Torch 9800, 9810, STL 100-3 Z10, 10.2.1.2141
    Blackberry Playbook 32gb
  3. brigz's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #3  

    Default

    thankyou, i will try it tomorrow and see what happends
  4. eSport's Avatar
    CrackBerry User

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    #4  

    Default

    Before spending cash on a replacement battery. (Alternatively) you could try connecting the device with the battery out, erase the device (BBSAK) and then restore with BBSAK or DM and wait for it to restart then push battery in when prompted.

    Good luck either way.
    This posting is provided as is and implies no warranties.

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