Signal problems driving me crazy (at&t)

**bookemdano** · 04-24-2012, 05:13 PM

Ok so I'm really getting frustrated with low signal...

Some of you might remember me from threads such as "signal issues after a drop".

I ruled out a hardware problem completely, (after I thought I broke something in my phone) by changing parts around. Yes, I also changed mainboard. Turns out I have no hardware problem....

My signal has totally *sucked* lately, within the last 2 months. I have an X right now typing this, will go to a different location in my house to post it.... I never had this problem before. Today I was on a job in a location where I always used to have signal....but had no service all day long.

Can I update service books or something? If so, which ones?

Can a sim card go bad?

Is it possible at&t changed something? Should I switch back to verizon? My contract is up soon anyway.... My last resort is to go to the at&t store and bltch about it, but I'd rather try to fix the problem on my own first. ....but honestly, I'm starting to get irritated here, I'm not sure what to do next here....

Any ideas?

**Fubaz** · 04-24-2012, 05:21 PM

yes a simcard can go bad
call ATT and they will do an investigation.

are you sure you didnt touch the antenna ? even the slightest bump can kill the phone

**Tõnis** · 04-24-2012, 05:28 PM

Yes, I remember. Thanks for posting the follow-up to your repair. How is other peoples' signal on AT&T in the places you frequent? I did read somewhere that SIM cards can go bad over time. If they can go bad over time, it's logical to conclude they can go bad for some other reason, too. Also, you might not have to go to the AT&T store. You might be able to get it resolved by calling customer service. It worked for me. I'm on Sprint. Yes, I know Sprint is CDMA and AT&T is GSM, but customer service might be able to do something to help anyway. I have a Sprint BlackBerry and a Sprint USB modem for my laptop. One day I noticed that my signal was spotty, going back and forth from 3G to 2G on both devices in places where it was ordinarily strong. I called to complain. Customer service did something to "refresh" my devices on the network. Signal came back strong, and the problem was solved. I would start with a call to customer service.

**bookemdano** · 04-24-2012, 06:40 PM

I just called at&t and she refreshed the network and fixed an incorrect imei, but still no good.

She suggested I go to the at&t store and get a new sim card. Something about how they are changing everything to 4g and are using new sim cards not. Plus she also confirmed that sims can go bad. So that's my next step, probably will be tomorrow that I do that.... Hope that does it....

**Tõnis** · 04-24-2012, 06:54 PM

Let us know ...

**adriank403** · 04-25-2012, 04:41 AM

Ouch that sucks, at my house in Canada (Rogers Wireless) I have absolutely no signal but when go onto my driveway BAM full bars. Sometimes there are gap areas in service. I called Rogers and they basically told that they'd look into it. Have you done a simple test by buying a sim card that's pay as u go with a different carrier and checking to see your reception. Maybe u should change carriers?

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