Red Clock Icon when sending email
This just started this week. I have not changed anything on my Torch 9800
When I compose an email and send it the envelope icon changes to a little red clock. It will stay there for between 1 minute of forever. If I scroll over it with the touchpad it instantly disappears and the message is sent.
I am behind a corporate BES....Is it a Berry issue or on the BES. I have not run into anyone else having this issue...
- 03-04-11, 09:26 PM #3
it could be a bunch of things. main causes are bad network covereage or service book issues. have your BES admin resend your service books if possible. or as stated, battery pull should be the first thing to try.
- 03-24-11, 01:27 AM #4
I had the same thing happen to me, except that it would not send regardless of whether I scolled over it or not.
For anyone else seeing the red clock appear when trying to send...this is what I did...
-select 'Manage connections'
-select 'Service Status' at bottom of page
-highlighted the 'connection' line under "Blackberry Internet Service"
-selected the button to the left of the touch pad to bring up a menu
-scroll to and select "Mobile Network Options"
-beside 'Data Services' it should say 'On' (mine was set to 'Off')
As soon as I did this it all started working perfectly again. I'm not sure why mine was set to 'Off' all of a sudden, but Blackberries seem to have an annoying habit of coming off 'Lock' and either dialing someone or changing their own settings....thats what mine did.
Hope this helps someone.
- 03-24-11, 01:39 AM #5