what phone were you using prior to the blackberry?
although they're all called data/internet plans..
they have to be set up individually..
like if you're coming from an iphone to a BB..
both will have data plans but they're different.. and you need some help setting them up for the first time.
you need to update your registration..
i did the same thing when i updated from a Bold 9000 to the Torch..
and everytime you change a blackberry.. you will need to set up your BIS/BES
guys it worked! thank you so much!! I don't have wi-fi on and now I get internet!
I'm gonan try out BBM now, let's see
question, if I leave the data services on all of the time (No other apps like weather atm) is it using data??
It shouldn't technically, because I'm not running anything right?
edittt- I just checked my BIS connection, it still says not connected. As well as BES. But internet IS working w/o wi-fi on.
Last edited by solekeeper90; 11-21-10 at 09:59 PM.
^ i thought you were doing this tomorrow? hmmm...
anyway, leaving the data ON means you are opening yourself to DATA consumption whether you are doing it voluntarily or NOT.
receiving BBM messages.. doing updates on any apps.. will use DATA.
do a battery pull..
meaning, pull out the battery, wait for 1 minute and put it back again.
OR
press all these keys all at once. ( total is 3)
Left alt + Right Shift + Delete keys
you are doing a soft reset.
ok, so what about the BIS? Should I just not bother with it once my internet is working w/o wi-fi? Or should I call cs?
Yes call CS, because BIS is supposed to say connected. And if you're able to access the internet with WiFi off, then you probably have the wrong data plan. BBM only works with an active BIS data plan.
Did you setup BIS on AT&T's BIS site? Look for "Switch device" or "IMEI" in BIS and insert the info for the device.