[jean11011]

I wasn't receiving new emails on the actual email menu on my homescreen so I tried deleting my email account and signing back up again. After that, the email icon appears to be blurred out. I tried registering a new email thru Gmail and the icon shows up perfectly (instead of the Hotmail account I'm having troubles with)

I want my icon back HELP!

I blocked out my email address from the photos for security reasons.

[shansmi]

unhide it. delete the account using the bis website and re-add the account.

[jean11011]

thank you very much! unhiding it worked!