I have an app (Enterprise IM) that I've been using on my new Torch. Today I can't find the icon. I've gone to every folder and tried to unhide, but nothing seems to be hidden. I can however do a search and it's there. I can select and use it, but now that seems the only way to do that.
I went into search options and unchecked the "Home Screen" to check that it now wouldn't find it.
But if I go to the home screen "All", and click the option button, I only have the option to "Hide", not "Show All".
I was hoping that I could somehow move it to a folder after finding it using search, but I don't seem to have that option either.
When I click the Options key, I get "Switch Application ; Close Tray; Move; Add Folder; Hide; Delete; Options"
- 01-13-11, 10:49 PM #6
Always check that and look under options > device > app management. If it is still installed it will be listed. When on BES, your admins can remove apps at their pleasure.
Posted from my CrackBerry at wapforums.crackberry.com
- CrackBerry User
01-17-12, 07:24 AM #7
- 12 Posts
Same problem - missing BBM icon after doing BBM update - tried battery pull, show all, uninstall - reinstall. Still nada!
App Installation is verifiable via file explorer & folder check and 'installed' apps but no icon to execute.
v.184.108.40.206 bundle 695
- 01-18-12, 05:38 PM #8
1. Wiping the The whole Blackberry using Blackberry Swiss Army Knife (BlackBerry Swiss Army Knife) it's free After using the wipe feature of Blackberry Swiss Army Knife Wait for it to say that it'd wiped sucessfully then your blackberry will reboot and you will a 507 error but don't worry at this point using the load os feature it will take you into blackberry app loader and you can reinstall the OS.
2. Then I installed from a blank blackberry saying error 507 OS version 6.0 Bundle 2391
After that I got BBM back and everything was working much better and I actually had the same OS Version as you did before which was: v.220.127.116.11 bundle 695
Last edited by josh83; 01-18-12 at 05:41 PM.