Messages Auto Deleting On Torch, Need Help To Stop.
Was wondering if there is anyway to turn off the auto-delete messages (text and email) on the torch. My old curve 8330 had the options, but I cant seem to find it within the torch options. Any help is appreciated
- 07-19-11, 02:24 PM #2
Hi here is how u get to that option. Open ur messages icon on blackberry and press menu bb key on ur phone select optons and then first option top of the screen is message display and actions select that the scroll to bottom and change days to keep messages forever
Posted from my CrackBerry at wapforums.crackberry.com
- 09-02-11, 05:21 AM #3
Please help torch 9800 deletes messages automatically!
Please help me, I have a Blackberry torch 9800 and when I go into options, my phone doesn't say message display, it's general text messaging options and the first thing is sent text-only Message as (and the option to make it automatic, or always sms etc,) nowhere can I find how to keep my messages. I have enough memory left too, I have phone space of 1.9GB & Mem card of 1.3GB Please help me to stop it deleting messages.x
- 09-13-11, 11:01 PM #6
Last edited by unicornberry; 09-13-11 at 11:04 PM.
- 09-30-11, 09:17 PM #7
Thank you for your reply Huwie and J.Porter, but it's still not there it's like it's disappeared and I love my bb, but it's making me agitated as it's deleting like 3 week old messages with important information. I took it into the shop too and they didn't even know what they were doin xx
- 10-02-11, 01:53 AM #8
I actually have the same issue on my TORCH 9800.
But my setting do say "keep forever"
I got IMAP with a google apps account.
But older messages than 30 days are just gone from the BB. They stay in google apps though.. Anyone knows what to do?
- 12-28-12, 11:00 AM #11
deleting txt on 9810
Ok I'm having this issue.. I have gone in and set it to forever and my 9810 it's still deleting my messages.... I'm well versed on how to change things on my berry but this is getting on my last nerve...need help!!!!!!!
- 04-12-13, 12:48 PM #13
look here too:
KB11328-Email messages are deleted from the BlackBerry smartphone
There are 3 possibilities: low memory, keep settings and email reconciliation. This KB article covers all 3. The 3rd one I found to be my solution and the least obvious.