Icon issues

Ishan97 · Thread Author #1 01-03-2012, 07:40 AM

Someone please help me, sometimes when i exit my bbm all of the icons on my home screen disappear and i have to restart my phone to get them back. I will restore my phone but i do not want to lose all of my contacts on bbm or on my phone. Please help me!

BigBadWulf · #2 01-03-2012, 09:31 AM

I'd go into BBM options, and set up remote backup to email, a local backup, along with making a backup through Desktop.

I wouldn't restore the phone though. Instead, try downloading the latest OS, and upgrade. Sounds like you have a corrupt file in the system. Unless.......

Did you install a 3rd party theme?

Ishan97 · Thread Author #3 01-03-2012, 12:16 PM

I do have some themes installed but i do not use them. And my phone is upgraded to the latest OS. And im not sure if i have a corrupt file, please advise me on how to find out if i have a corrupt file.

BigBadWulf · #4 01-03-2012, 02:40 PM

So you're running 6.0.0.706? You would see an error in your event log usually, if there's a corrupt file, but not necessarily. Downloading/installing the OS on your PC again, and running loader.exe would replace it if corrupt. How was the OS installed in the first place?

Ishan97 · Thread Author #5 01-04-2012, 12:38 PM

Noo i am running 6.0.0.600(6.0 bundle 2647) how do i update to the latest? And also how do i check my event log?

Ishan97 · Thread Author #6 01-04-2012, 12:42 PM

i think there is a corrupt file, it says,"E Podcasts-BBRequest Error:net.rim.device etc." What should i do now?

BigBadWulf · #7 01-04-2012, 01:37 PM

Run an upgrade. Here's the link to the 706 thread. Instructions for installation are on post #5.

Latest Official OS Torch 9800 6.0.0.706 from Vodafone New Zealand

Ishan97 · Thread Author #8 01-04-2012, 03:20 PM

I am currently in Canada, will this work on my phone? Also I do not use vodafone.

BigBadWulf · #9 01-04-2012, 04:03 PM

If you follow the instructions, it will work on Mars.

Ishan97 · Thread Author #10 01-05-2012, 09:23 AM

Thanks I will try it.

Ishan97 · Thread Author #11 01-05-2012, 10:03 AM

I did everything it said but the loader said that no actions were needed and on my torch it still said the version was 6.0.0.600, i dont know what to do now.

BigBadWulf · #12 01-05-2012, 10:18 AM

Did you use the app to remove all the vendor.xml files from the PC, after downloading and installing the OS on the PC? You've missed a step somewhere.