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  1. marlee86's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #1  

    Default how do i factory reset my 9800

    hi i bought a second hand 9800 torch....
    the previous owner name and details and etc are still on phone and certain settings wont work due to what they have d/loaded n the settings they have set.
    please can some one tell me how to reset it too, as if its just come out the box. please thank you
  2. #2  

    Default

    1. Select the Options

    2. Select Security.

    3. Select Security Wipe.

    4. Check the items you wish to remove:

    Emails, Contacts, etc.
    User Installed Applications
    Media Card

    5. Type blackberry in the box, then tap Wipe.
    ~Matt
    Nexus 5, Z10 LE, White Lumia 521, 32GB Nook HD+ & 16GB PB, 32 GB Dell Venue 8 Pro
    @howarmat
    Thanked by:
    Mrlovkim (02-27-2013) 
    go1ndr and MC_A_DOT like this.
  3. MC_A_DOT's Avatar
    CrackBerry Addict

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    825 Global Posts
    #3  

    Default

    Quote Originally Posted by howarmat View Post
    1. Select the Options

    2. Select Security.

    3. Select Security Wipe.

    4. Check the items you wish to remove:

    Emails, Contacts, etc.
    User Installed Applications
    Media Card

    5. Type blackberry in the box, then tap Wipe.
    Beat me to it lol.
    Thanked by:
    bahal higlo (09-23-2013) 
  4. marlee86's Avatar
    CrackBerry Newbie

    Posts
    2 Posts
    Thread AuthorThread Author   #4  

    Default

    hi it says if i remove email i wont be able to send or receive emails, is that forever or until i re instal ? plz
  5. #5  

    Default

    you will have to set it up with your info after you clear out all the old data
    ~Matt
    Nexus 5, Z10 LE, White Lumia 521, 32GB Nook HD+ & 16GB PB, 32 GB Dell Venue 8 Pro
    @howarmat
  6. akavbb's Avatar
    CrackBerry Master

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    1,435 Global Posts
    PIN
    Ask and we'll see...
    #6  

    Default Re: how do i factory reset my 9800

    Also I recommend you do a wipe with BBSAK and after a clean installation of the OS of your preference.
    you will not regret it!
    There are 10 types of people; those who understand binary, and those who don't...
  7. eSport's Avatar
    CrackBerry User

    Posts
    53 Posts
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    64 Global Posts
    #7  

    Default

    Quote Originally Posted by marlee86 View Post
    hi i bought a second hand 9800 torch....
    the previous owner name and details and etc are still on phone and certain settings wont work due to what they have d/loaded n the settings they have set.
    please can some one tell me how to reset it too, as if its just come out the box. please thank you
    I would do a backup on DM (not necessary)
    Download the most current OS6
    Erase the device
    Then use DM to load the new/fresh version of OS6

    Login to [your carrier].blackberry.com and transfer your email address/es
    Login to BlackBerry App World to confirm change of device and pin
    This posting is provided as is and implies no warranties.
  8. CarGuy1368's Avatar
    CrackBerry Genius

    Posts
    1,986 Posts
    #8  

    Default

    For a quick way you can wipe the phone I guess you could just put a passcode on the phone then get it wrong ten times... Lol. I've never tried it (might not delete all the info...) but when my phone says that information will be erased upon failure, I tend to take it seriously.

    Smartphone history:

    Apple iPhone 3G > BlackBerry Curve 8900 > BlackBerry Torch 9800 & Apple iPad 16GB > BlackBerry Bold 9900 & BlackBerry PlayBook 64GB > BlackBerry Q10

    Twitter: @CrckBerryAddict
  9. ppeters914's Avatar
    CrackBerry Addict

    Posts
    525 Posts
    #9  

    Default

    Hmmmmm.....I wonder if "10 tries and you're wiped" is in OS10?
    Pete
    AT&T / Z10 STL100-3 / 10.3.1.800


    Just chill the hell out. It's pretty bad when I'M the voice of reason. lol - Bla1ze
  10. go1ndr's Avatar
    CrackBerry Genius

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    2,518 Global Posts
    #10  

    Default

    Quote Originally Posted by akavbb View Post
    Also I recommend you do a wipe with BBSAK and after a clean installation of the OS of your preference.
    you will not regret it!
    OP: just happened to look at this forum and my suggestion is to "Listen to the Mod-Howarmat": he and any other Mod will never lead you the wrong way! They have seen everything on here and can always offer the best and easiest instruction based on your experience.

    Akavbb: I believe you meant 'You use BBSAK to do a wipe prior to installing the new, clean OS, not after. What reason would there be to wipe a new OS you just installed?
    OP: if you are going to use a program like BBSAK and have never done a wipe/reload before, you should do it as Howarmat has instructed and you will achieve the same or similar results. Good Luck!
    masser1956 likes this.
  11. Ebrima Zala's Avatar
    CrackBerry Newbie

    Posts
    2 Posts
    #11  

    Default

    Can you plz help me guys. my uncle send me a blackberry9800 from sweden but I rely need help from you guys plz I cannot use my browser menu to download some applications plz help me to make the browser work

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