Help w/ Device Switch Wizard, please!
i am in the process of using the device switch wizard ...from the 9700 to the 9800.
everything was going great until my dog got tangled up in my wires & pulled the usb cord.
so now when i power on the 9800, i'm stuck at the orange AT&T screen.
i tried to go back through the process again & now it's stuck on "Task in Progress (3 of 3) ... Read device service information".
it has been stuck on that particular step for over an hour.
what should i do?! please help.