The great 507 error

**Nameofauser1010** · 02-24-2013, 09:57 AM

Hey guys,

First of all, i did follow this guide (http://forums.crackberry.com/general...der-exe-574814) and some other ones, i tried pretty much everything but it wont work.

So here's the story. Got this blackberry from a friend, worked fine. Wanted it back at the factory settings, and now it gives me the 507 error. I pretty much tried everything. When i use the apploader to load an OS on it, it can choose which OS, i choose 6.0-something and then it says "the blackberry desktop software does not have blackberry device software for the device".

help?

**SwitchBeach** · 02-24-2013, 10:26 AM

Sounds like you either didn't follow this step .....

Before using Loader.exe
Make sure you have the latest Desktop Manager installed and also the latest OS (or desired OS) installed in the PC.

Or you didn't follow this step ...

6. Now you are inside AppLoader file. Search for the Vendor.xml file.
7. Select the Vendor.xml file and delete it. Yes delete it.

**SCrid2000** · 02-24-2013, 10:28 AM

Also, for the last year or so almost all OSes have had two vendor.xml files.

Posted from my Dev Alpha

**Nameofauser1010** · 02-24-2013, 10:29 AM

Originally Posted by SwitchBeach

Sounds like you either didn't follow this step .....

Before using Loader.exe
Make sure you have the latest Desktop Manager installed and also the latest OS (or desired OS) installed in the PC.

Or you didn't follow this step ...

6. Now you are inside AppLoader file. Search for the Vendor.xml file.
7. Select the Vendor.xml file and delete it. Yes delete it.

I download the lastest destkop manager (uninstall, direct download from BB site) and the desired OS (download it from the great OS page)

Vendor.xml has been deleted waay back

**Nameofauser1010** · 02-24-2013, 10:39 AM

I just cant find the right OS. Even though they are all correct. I'm using a 9800 TORCH

**eaton18spd** · 02-24-2013, 10:57 AM

did you install the os on your pc?

**Nameofauser1010** · 02-24-2013, 10:58 AM

Originally Posted by eaton18spd

did you install the os on your pc?

yup

**SwitchBeach** · 02-24-2013, 12:03 PM

List ALL the steps you have followed so far.

It's a little difficult to provide help when your posts are only "it won't work" and "yup".

**Nameofauser1010** · 02-24-2013, 12:12 PM

Originally Posted by SwitchBeach

List ALL the steps you have followed so far.

It's a little difficult to provide help when your posts are only "it won't work" and "yup".

I loll'd

My Computer -> Program Files -> Common Files -> Research In Motion -> AppLoader

6. Now you are inside AppLoader file. Search for the Vendor.xml file. - OK
7. Select the Vendor.xml file and delete it. Yes delete it. - OK
8. Scroll up a little and you will see the Loader.exe. - OK
9. If you have not (or forgotten to) backup your phone, this is a good time to do so. - nope
10. Double click the Loader.exe and follow the instructions. - OK

Then after gathering all the information of the device it states: the blackberry desktop software does not have blackberry device software for the device. I just cant choose anything!