1. yung berry's Avatar
    I have a torch 9800 on os6 Bundle 2647 AT&T. Phone is unlocked and works flawlessly with my new carrier. On my storm 9550 i set up email instantly. I am not seeing the email setup, universal search finds it. and it is locked. I will set up a bb data plan but i want my email to work fully. TIA for any help!!!!
    12-11-13 10:03 PM
  2. diegonei's Avatar
    You need BIS to get that working.

    Post back after you got BIS working on that line.
    yung berry likes this.
    12-11-13 10:09 PM
  3. zocster's Avatar
    Hi moved you. As above BIS required
    diegonei and yung berry like this.
    12-11-13 10:18 PM
  4. yung berry's Avatar
    I came from os5. So this totally had me shocked
    12-11-13 10:25 PM
  5. diegonei's Avatar
    I came from os5. So this totally had me shocked
    Not quite sure why though... Only BlackBerry 10 devices do not need BIS. So if you're not properly connected to the NOC, you'll get that Enterprise activation that goes no where.
    12-11-13 10:28 PM
  6. zocster's Avatar
    If you have had BIS active already, then just re register host routing table.
    diegonei likes this.
    12-11-13 10:35 PM
  7. yung berry's Avatar
    9550 Worked instantly upon email setup completion. I would try the bis plan on my torch. ASAP
    12-11-13 11:26 PM
  8. yung berry's Avatar
    IKR. Gotta update again. What frequency is AT&T 4G? My carrier is on 1900mhz 2G & 4G
    12-11-13 11:28 PM
  9. zocster's Avatar
    Hmm no 4g on 9800 sorry. You'd have had verizon on 9550?
    12-11-13 11:32 PM
  10. yung berry's Avatar
    I am talking about a bbx device. I know there is a difference in Tmobile and AT&T frequencies. I would buy a bbx AT&T phone. But what frequency does AT&T use for their 4G network?I am trying to make sure the BBX phone is fully compatible with my carrier
    12-11-13 11:38 PM
  11. yung berry's Avatar
    The 9550 is unlocked. So only EDGE speeds. My torch goes to 3G with the bis icon. So it is fully provisioned. I tested it before. i was on a social plan. I am getting an unlimited bb plan next year. I am focusing on the holidays
    12-11-13 11:42 PM
  12. yung berry's Avatar
    12-11-13 11:50 PM
  13. zocster's Avatar
    The 9550 is unlocked. So only EDGE speeds. My torch goes to 3G with the bis icon. So it is fully provisioned. I tested it before. i was on a social plan. I am getting an unlimited bb plan next year. I am focusing on the holidays
    just register host routing table, i can't remember where it is on OS 6. and may be go in here and login with your user name and password you have for your 9550 https://bis.na.blackberry.com/html?brand=mycingular
    12-12-13 12:48 AM

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