Desktop software won't backup BBM 7 conversations?

**copperbeech** · 12-12-2012, 05:54 PM

Just now I did a back-up using the desktop software and for the first time I got the message:

"Some of your data wasn't backed up: BBM conversations 0/2"

**akavbb** · 12-14-2012, 11:48 PM

Same with me. Anyone knows something about it?
Not only:"BBM conversations 0/2"
but also:"Blackberry Messenger 0/2".

**akavbb** · 12-19-2012, 01:50 PM

Originally Posted by akavbb

Same with me. Anyone knows something about it?
Not only:"BBM conversations 0/2"
but also:"Blackberry Messenger 0/2".

Any news about the problem????

**Jake2826** · 12-24-2012, 04:40 PM

It happened to me as well. Strange.

**aragone79** · 12-24-2012, 05:13 PM

Originally Posted by copperbeech

Just now I did a back-up using the desktop software and for the first time I got the message:

"Some of your data wasn't backed up: BBM conversations 0/2"

AFAIK, BBID is used as online backup for BBM7. But truly I don't know if it can backup our BBM conversation.

Perhaps someone else ever prove about this on BBM 7

**mqchards** · 01-18-2013, 09:29 AM

I'm getting the same message with BBM7 on OS6 (Bold 9780). My chats are saved to my SD card--you can set Save Chat History in Options to Media Card, Device, or Never. I suspect this will eventually get cleared up via an update to Desktop Software.