- CrackBerry Newbie
- 1 Posts
after downloading an app yesterday,my blackberry is constantly rebooting itself. it gets about 75% of the way then starts again. i have tried holding down the escape key to put it into safe mode but no luck. have also tried following the instructions on how to fix a nuked blackberry but research in motion isnt in my common files on my laptop. totally lost, any help please????
- 04-09-2012, 10:35 PM #2
Seen that before on a 9800. You need to download and then install an OS on your PC before you can find it. Whether you have a 32bit or 64bit PC system also makes a difference. With 32bit it would start Program Files, with 64bit Program Files (x86).
You'll need to start with the battery out. Hope you have a recent backup to restore, because you'll never backup what's on there just before the loop issue.
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- 04-10-2012, 03:24 PM #5
Download BBSAK (blackberry swiss army knife) its free. Then download and install a BBOS. Plug your phone into the computer and let it start the reboot. Run BBSAK, it will see the phone and show your pin. Do a wipe then load the OS. Worked for me when my 9800 pulled this took less then an hour to do. Bad part is you lose everything and have to reload APPS and contacts if you have no backups. You can try to backup on BBSAK before the wipe but you will also be backing up the app that caused the problem in the first place. Worth a try though.
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