Can't Hear Incoming Callers on Torch 9800
Running 6.0 Bundle 695 (v188.8.131.52, Platform 184.108.40.206) on BB Torch 9800.
I can't hear incoming callers on handset mode but speakerphone works. The caller can hear me on both modes. Have done the following but to no avail:
- Wiped BB
- Removed battery and rebooted
- Removed 3rd party applications
- CrackBerry Genius
12-06-10, 07:44 AM #2
- 4,360 Posts
The volume is a little low but no lower then my old curve 8310. Dumb question but have you turned the volume up using the side keys during a call?
If none of these work, then I would have to say it's either your device is defective or your ears are defective.
Just thought about this while on the phone with my mom.
You know I also find that if I don't have the phone directly over your ear that the volume sucks. Perhaps trying moving it around on your ear a bit.
Last edited by homer1475; 12-06-10 at 07:47 AM.
- 12-06-10, 08:19 AM #4
- 12-06-10, 12:50 PM #8
- CrackBerry Abuser
12-06-10, 02:34 PM #10
- 287 Posts
Either revert back to the previous build you had, or try upgrading to the .337 build. If neither works given what everyone else has suggested regarding the vole settings and plugging and replugging and removing earbuds and such, you may have a defective phone.
Posted from my CrackBerry at wapforums.crackberry.com