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  1. aldec's Avatar
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    Question BB Torch - Volume too low during calls

    The volume on my phone is set all the way up. My speakerphone volume is adequate but the handset volume is way too low. I can barely hear the caller. Anybody else having this problem? Any ideas as to how to get this corrected?
  2. cwmont13's Avatar
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    #2  

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    Try this and see if it helps. Hit the send button, when the phone keypad comes up, hit the BB menu button and go to options. Choose in-call settings and set the default call volume to 100 %.

    You can also mess around with the audio enhancement settings too.

    Hope this helps.

    IMO the call and ringer volumes on the 9800 are on the weak side. It ain't the loudest BB out there. I have mine on the loud profile all the time. If you try the ringer with the battery cover off, the phone is way louder. I might put a few small holes in the back cover and see if it works to make the volume louder.
    If my post helped you, please say thanks.
    Thanked by:
    AMomney (02-09-2011) 
  3. aldec's Avatar
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    Tks for the advice. In-call settings at 100% & tried all 3 enhanced audio settings but no change. All my settings are maxed out. Would hate to drill holes in the back. I think u r right, the volume on the 9800 is just to weak.

    I welcome any other suggestions u or anyone else may have.
  4. jeffreii's Avatar
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    #4  

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    I am usually fine with the volume on my earpiece - some say that .214 has made it louder. Every now and then I have a call where I think it's a little low but then the next call is fine so I have to believe that sometimes it's the fault of the person on the other end and not my Torch.

    All I can suggest, though, is trying .214 if you're not already on it.
  5. Mikey52's Avatar
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    #5  

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    Hey guys,

    Is there anything we can do- software or hardware to increase the handset volume?? I work in many different environments and am sometimes in manufaturing plants. I don't wan't to be that guy that's walking around with an earpiece in all the time

    EDIT - I'm talking about call volume - Ringer and speaker are not too much of an issue for me.
  6. mcangeli's Avatar
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    #6  

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    the issue I have is the volume playing voicemail back is set to 0 after every reboot... makes it a pain when trying to listen to messages...
  7. Gruntskii's Avatar
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    I have the same problem with the call volume. I thought my phone was defective. Glad to know I'm not alone.

    Posted from my CrackBerry at wapforums.crackberry.com
  8. papped's Avatar
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    There's an engineering screen hack to increase the volume, but that was for OS5, so I have no clue if anyone's tried on OS6 or not...
  9. Mikey52's Avatar
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    Quote Originally Posted by papped View Post
    There's an engineering screen hack to increase the volume, but that was for OS5, so I have no clue if anyone's tried on OS6 or not...
    Ohhh....Ok where's all the CB gurus???
  10. papped's Avatar
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    Your best bet is probably just to wait for a new device software that increases the volume though. Even with the hack it resets after a soft reset so you have to keep redoing it.
  11. SlcCorrado's Avatar
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    #11  

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    Just keep posting about it They will hear us, and update.
    BB4Life
  12. Mikey52's Avatar
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    #12  

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    I'm on .246.. Thinking it might be a while before another relase. Thanks very much for the info!
  13. absolute99's Avatar
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    On the .246 (Bell shipped with that OS), and same issues - phone is essentially inaudible when there's background noise.
  14. salexs11's Avatar
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    #14  

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    Yes. it's too low
  15. MTLcrack_addict's Avatar
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    same here on my rogers torch running .246. Painfully low volume..can barely hear anything.

    I wonder if its a .246 issue. Anyone with another version have higher volume?
    Fort Neyland likes this.
  16. wethepeople86's Avatar
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    I have noticed the same problem with mine. Hopefully some one can help us on here.

    Posted from my CrackBerry at wapforums.crackberry.com
  17. jaxterz's Avatar
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    #17  

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    i noticed this problem as well when i took my very first call on the Torch. I basically had to press the phone up against my ear very hard to get a decent call volume. Everything else seems fine though.
  18. els822's Avatar
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    #18  

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    i have .246 and my call volume is absolutely fine. i dont have it all the way up maybe at 70% and thats fine in any situation really. also i dont have any of the audio enhancements switched on
  19. mhw100's Avatar
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    #19  

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    Are we sure it is something that will be fixed with a software update. I do hope it isn't a hardware issue. The speaker volume is really inadequate in a noisy environment.
  20. yabo730's Avatar
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    #20  

    Default same here

    i have the most update software and just had the same problem my call volumes fine then for whatever reason the volume goes way too low had to do a battery pull and its fine again but that it getting old ....
    yabo730
  21. mhw100's Avatar
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    #21  

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    Quote Originally Posted by yabo730 View Post
    i have the most update software and just had the same problem my call volumes fine then for whatever reason the volume goes way too low had to do a battery pull and its fine again but that it getting old ....
    That likely is good sign that it is a software rather than hardware issue...therefore fixable.
  22. fireice22's Avatar
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    #22  

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    even on speaker max volume is really low.
  23. twigg's Avatar
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    RIM needs to fix this, its a hassle to have to go to a quiet place when I getl a call. Is .337 any better.

    Posted from my CrackBerry at wapforums.crackberry.com
  24. mhw100's Avatar
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    No it isn't any better
  25. mcfz's Avatar
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    #25  

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    I have bell .246 and it sucks during a call. Even with the stock-wired earpiece lol

    Posted from my CrackBerry at wapforums.crackberry.com
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