1. Rickard1974's Avatar
    Hello,

    First post for me hoping i can get some help with a very peculiar problem that i can�t find a solution for. =)

    We are using 9800�s and synchronize them with a BES server & Lotus Notes 8.5.

    I have 1 user that has a very odd issue that occurs after synch of contacts.

    When we look in his adressbook in notes & on the phone, all prefixes looks ok +46, +49 etc.
    The sim card book is cleared out totally. I tried solving this issue by changing to a new sim and i actually replaced the phone.
    I have done a reset on the phone and synchronized the contacts from scratch..

    Here�s the issue: When someone is calling him, he see�s the correct number in the display. After i synch the phone with BES the display number is ok but if he misses a call and goes into missed call log the numbers are shown as 004612345678 instead of showing up as +4612345678.

    I cant�find the incorrect number in his phone, on sim or in the notes adressbook and i�m pulling my hair trying to figure this out!

    If someone has seen this issue before or need more info to try to help solve it... PLEASE!!!

    Thanks in advance!

    //Rickard
    11-02-12 04:45 AM

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