Originally Posted by
P-Dizz221
I used the wrong term "shortcuts". Really the way I navigated through my phone is accessing all that I could through the "search" function. Meaning I would just start typing the name of a contact I wanted to text, or song that i wanted to listen to and hopefully it was the first search result. This doesn't work for everything that you are trying to find on your phone. To switch between apps hit the "alt+return arrow", again this is limited to apps you have open.
For calls I would hit the green button and just typing the contact or number. It really is a hassle.
Anywho, I took it to Sprint and since they found no probably cause that I broke the phone, they couldn't fix the pad and just gave me a whole new phone which works fine now :) Hopefully you have insurance on it. Hope this helps, goodluck!