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Old 09-23-2011, 06:37 AM
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Default storm 2 problem

Hi all,
I have a storm 2 and up to now have had no complaints however I've recently had a problem with my camera, whenever I try using it I get an error message saying it cannot start to close other apps and start again, only I have no apps open?

I have tried a soft and hard re-boot and just finished a backup and security wipe as was told this should fix it...I've still got no camera tho. Does anybody have anyother ideas on how I can fix this?

Also, after doing the wipe...my individual email accounts are no longer displayed as icons...they all come through on the messages icon, is there anyway of retrieveing/ getting these back to normal as I had three seperate email accounts?

Any help at all will be greatly appericiated.

Thankyou
Richard

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Old 09-24-2011, 11:08 AM
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I had this happen on a Storm 1 and there was no fixing it. The camera is just toast and you have to live without it or get the phone repaired/replaced.
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Old 09-26-2011, 08:56 AM
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Quote:
Originally Posted by hardingrj View Post
Hi all,
I have a storm 2 and up to now have had no complaints however I've recently had a problem with my camera, whenever I try using it I get an error message saying it cannot start to close other apps and start again, only I have no apps open?

I have tried a soft and hard re-boot and just finished a backup and security wipe as was told this should fix it...I've still got no camera tho. Does anybody have anyother ideas on how I can fix this?

Also, after doing the wipe...my individual email accounts are no longer displayed as icons...they all come through on the messages icon, is there anyway of retrieveing/ getting these back to normal as I had three seperate email accounts?

Any help at all will be greatly appericiated.

Thankyou
Richard

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Can't help with the camera, but I believe there is a setting if you go to Messages > Options that will enable you to separate your mailboxes individually and prevent them from being clustered under the messages icon.
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