04-25-10 08:53 AM
- well, if i pull the battery it works fine... but it comes back
it is like a metallic double clicking noise, very frustrating.... if i lock the phone and push screen i dont hear anything... so maybe a software issue or something is loose somewhere
running the .607 software04-24-10 07:24 PM
- I know exactly the sound you are talking about because my storm 2 was doing it too. It would be fine at first but after extended use (like typing a long message) the click would get very loud and then would have the "metallic" double click. Almost like a secondary rattle a millisecond after the initial click.
Very aggravating. I explained it to VZW customer support and eventually got it replaced. Other than that it worked fine.
My replacement (the first time I ever had to have one replaced) works perfectly.
Call up VZW customer service and explain the problem and also explain how you know that RIM has issued refurbished units for the express purpose of replacing units with problematic screens. There is a VZW memo floating around detailing it.
That is all it took for me to get my replacement.04-24-10 08:48 PM
- my storm2 does the exact same thing. I was just dealing with this a half hour ago and gave up on it. It does it on and off every few days it does this. its still clicking really loud right now. It doesnt do it all of the time though. It seems the problem has only been occurring since I updated to .607.
I dont know what to do. I'm afraid to get a replacement because the first time I had the Storm2, it had problems and the three replacements they sent me were all worse than the previous. I gave up on it and went Droid, but im back to storm2.
This phone works great aside from this awful clicking, I'm just afraid I'll get sent one thats worse.04-24-10 10:03 PM
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