- CrackBerry Newbie
- 3 Posts
Problems with the updates
I installed the desktop software for the BB, backed up my files and entered this website BlackBerry - Storm Updates â€“ BlackBerry Storm Software Upgrade.
Then I clicked the update button and then this message appeared "Application Loader was unable to connect with your device. Restart the loading process, reconnect your device and try again"
What should I do?
- CrackBerry Genius
05-27-2011, 06:02 PM #2
- 4,476 Posts
Make sure your phone is turned on, and reboot your computer with it plugged in; then try the update again. See if that helps and go from there.
Also, this might help:
How to Backup/Restore All Data, Apps & Upgrade OS - ALL DEVICES With PICS!!
Posted from my CrackBerry at wapforums.crackberry.com