[rerslen]

I recently reset my BB Storm 2 into factory settings, hoping to find a solution to this voice mail problem. See, I searched through hundreds of ways of activating the voice mail and all leads to giving an access number and a password. I did just that but when I tried calling my number to get a voice mail greeting and such, it says that I don't have enough load and such blah blah. So, yes. I have no idea how to get a voice mail. Not sure if I really have to reload or what. Help, please?