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  1. slafa23's Avatar
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    Thread AuthorThread Author   #1  

    Default Can't send email from BlackBerry

    In recent days, I have been unable to send emails from my Blackberry Storm 2. I see a red X to the left of the email and the error message says: Message Status: Message included and invalid address. The address is a normal email address (xxx@gmail.com). I don't understand why it isn't valid.
    This is also happening on other email addresses to, but they all seem to be typed correctly.

    Any suggestions?
    Thanks,
    Mike
  2. russnash's Avatar
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    #2  

    Default

    Just grabbing at straws, but:

    Can you receive emails fine? If not, the problem may be your email address and not the recipients?

    Russ.
  3. slafa23's Avatar
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    Quote Originally Posted by russnash View Post
    Just grabbing at straws, but:

    Can you receive emails fine? If not, the problem may be your email address and not the recipients?

    Russ.
    I can receive emails fine.

    Posted from my CrackBerry at wapforums.crackberry.com

    Posted from my CrackBerry at wapforums.crackberry.com
  4. slafa23's Avatar
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    Anyone have any suggestions to solve the problem?

    Thanks.
  5. Laura Knotek's Avatar
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    #5  

    Default

    Have you tried a battery pull and resending your service books?
  6. slafa23's Avatar
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    I have tried a battery pull.

    How do I resend my service books and what does that mean?
  7. slafa23's Avatar
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    Thread AuthorThread Author   #7  

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    If I scroll through my contacts and select someone to email, say Bob so that the "to" line says "Bob" then it sends and I get a red X. If I type in the email address, like Bob@gmail.com, I cannot even send it. The send button isn't active.
  8. slafa23's Avatar
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    I re-sent my service books, but having it didn't solve the problem.
  9. slafa23's Avatar
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    After multiple calls to Verizon, still no luck. Reset the device. No luck.

    Any other suggestions?
  10. joba21's Avatar
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    #10  

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    Did you ever find solutions? This problem with the red x and "invalid address message" has just started with me. I can receive but not send or forward. My blackberry email acct does not have this problem.
  11. slafa23's Avatar
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    Yes I did. Actually it was because my mailbox was too full. I deleted a whole bunch of old emails and cleaned up some folders. After that I've had no issues. Simple solution to an annoying problem.

    Posted from my CrackBerry at wapforums.crackberry.com

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