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Old 09-12-2011, 08:42 AM
2xJ 2xJ is offline
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Default Can't reach Wikipedia through BB browser for past 48 hrs

Having a strange Storm2 problem over the past two days - when I try to go to any Wikipedia page (other than the Wikipedia home page, I've discovered...), I receive and HTTP Error 500: Internal Server Error. This only occurs when I'm using the Blackberry browser. If I use Opera mini, it works and loads just fine. No new apps or changes to the phone have been made in weeks, and this has only been happening over the past two days or so.

Not sure what the problem might be, was thinking of reinstalling the OS to see if that might help. But this is a relatively recent wrinkle, it has never been a problem before. Anyone else seeing this, or have any suggestions as to a solution?

Many thanks!
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Old 09-12-2011, 09:01 AM
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Originally Posted by 2xJ View Post
Having a strange Storm2 problem over the past two days - when I try to go to any Wikipedia page (other than the Wikipedia home page, I've discovered...), I receive and HTTP Error 500: Internal Server Error. This only occurs when I'm using the Blackberry browser. If I use Opera mini, it works and loads just fine. No new apps or changes to the phone have been made in weeks, and this has only been happening over the past two days or so.

Not sure what the problem might be, was thinking of reinstalling the OS to see if that might help. But this is a relatively recent wrinkle, it has never been a problem before. Anyone else seeing this, or have any suggestions as to a solution?

Many thanks!
not a storm issue as i have the same problem with my bold everyother site is fine....
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Old 09-12-2011, 10:03 AM
2xJ 2xJ is offline
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Originally Posted by carullo View Post
not a storm issue as i have the same problem with my bold everyother site is fine....
Glad it isn't just me (and glad I didn't wipe the OS!). I don't get what the issue is either. Seems to work on my PC and Opera mini just fine.
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Old 09-13-2011, 01:14 PM
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Default Same prob here

Very frustrating because I use wikipedia all the time. I called T-Mobile tech assist (my provider for Bold 9700) and they told me to check my browser configeration and settings. Didn't work. Then they told me to clear all of my cookies, cache, etc. I explained to the tech that I haven't updated or installed anything, and never had any problems with loading Wikipedia before. Every other website is fine on my Bold. I don't use opera mini. Tried Firefox but it messed with the other web pages' layout too much.

Through trial and error the last 3 days, I discovered that I am (sometimes) able to open mobile wikipedia (in beta) if I clear the cache and cookies. Don't know exactly why or how it works sometimes. But the wiki page that does load is weird looking, with hidden subheadings that I have to click on to read, and even then, wikipedia loads completely unrelated web pages not even from wikipedia.

Really weird and frustrating.
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Old 09-14-2011, 10:39 AM
2xJ 2xJ is offline
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Originally Posted by eyhung View Post
Very frustrating because I use wikipedia all the time. I called T-Mobile tech assist (my provider for Bold 9700) and they told me to check my browser configeration and settings. Didn't work. Then they told me to clear all of my cookies, cache, etc. I explained to the tech that I haven't updated or installed anything, and never had any problems with loading Wikipedia before. Every other website is fine on my Bold. I don't use opera mini. Tried Firefox but it messed with the other web pages' layout too much.

Through trial and error the last 3 days, I discovered that I am (sometimes) able to open mobile wikipedia (in beta) if I clear the cache and cookies. Don't know exactly why or how it works sometimes. But the wiki page that does load is weird looking, with hidden subheadings that I have to click on to read, and even then, wikipedia loads completely unrelated web pages not even from wikipedia.

Really weird and frustrating.
I'm wondering if a Wikipedia mobile redesign isn't the source of the issue. I also notice the new bracketed headings and whatnot. Seems like the BB browser can't resolve them and thus we end up with no Wikipedia at all.
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