1. ZXMustang's Avatar
    I got a HUGE scratch on the bottom front plastic piece just below the phone and menu buttons. Not on the touchscreen, but on that plastic piece below it. I tried verizon, but they only do software/firmware repairs. They refuse to open the phone. When I had my iphone, I got a crack in the screen. I took it to my local apple store and in 15 minutes they swapped out the screen for a new one and I was on my way. What are my options? Can I get a replacement plastic piece, and how can install it? This sucks. its 18 hours old.
    11-07-09 05:51 PM
  2. BillyV65's Avatar
    I say call verizon and say its defective and they will replace it.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-07-09 05:55 PM
  3. ZXMustang's Avatar
    Its from wirefly. They know it and will not touch it. I was thinking about calling wirefly and doing that but I need a working phone and dealing with their india asshats and the return shipping is a *****.
    11-07-09 05:57 PM
  4. DRLyman's Avatar
    Could order it from here for $7.99 plus shipping: BlackBerry Storm2 9520/9550 OEM bottom cover

    It should just pop off. I believe it's held on by tape if I remember correctly.
    11-07-09 05:57 PM
  5. ZXMustang's Avatar
    Could order it from here for $7.99 plus shipping: BlackBerry Storm2 9520/9550 OEM bottom cover

    It should just pop off. I believe it's held on by tape if I remember correctly.
    That is exactly what I am looking for, but tape? WTF rim? I know if I go trying to swap this out, it will look like **** and will not stay on like if it was from the factory. This just plain sucks. And for the record, a case would NOT have prevented this. I had taken off the battery door and removed the battery to clean the screen while the phone was off, and the battery door was inner part face up right below my hand where I was holding the phone. It slipped through my fingers and landed screen down on the inside of the battery door, and that damn barb that holds the door on scratched the bottom plastic piece when it hit. It was maybe a 3 inch drop. There would have been no case on the phone anyway.
    11-07-09 06:04 PM
  6. champaggne's Avatar
    that sucks i am sorry. I hope that piece helps. You might be able to find something that tape it on good at a hardware store. bummer!
    11-07-09 06:20 PM
  7. 10SE's Avatar
    If it's only cosmetic... dude, just get over it. It's going to get marred up sooner or later. Might as well get it over with early on.

    Plus... at least you did it yourself, and can't be mad at anyone else about it. LOL!

    Posted from my CrackBerry at wapforums.crackberry.com
    11-07-09 06:54 PM
  8. BostonDan's Avatar
    If it's only cosmetic... dude, just get over it. It's going to get marred up sooner or later. Might as well get it over with early on.

    Plus... at least you did it yourself, and can't be mad at anyone else about it. LOL!

    Posted from my CrackBerry at wapforums.crackberry.com
    Speak for yourself! I had my S1 all cased up in the Otterbox, and it still looks like new! I'm going to order another Otterbox for my S2. This case rocked and saved my storm from any little thing!

    Cheers,
    B.D.
    11-07-09 08:35 PM
  9. Summiebee's Avatar
    Case it up. No one will ever know. Either that or you call Verizon and lie and say it is not working properly and live with the fib lol.... Not something I'd want to do. Karma sucks and it will probably be a big lemon

    I am just waiting for the first time I drop mine. UGH. Worst feeling ever.
    Sorry about the scratch. I am a complete perfectionist. It would bug the crap out of me too.
    Take care!
    11-07-09 08:58 PM
  10. BryceMidn1te's Avatar
    I followed the link that the OEM part site. I watched the video on disassembling the phone. It was like watching an autopsy for my Storm 2. I could have cried.
    11-07-09 09:06 PM
  11. Mr. Orange 645's Avatar
    Mustang, the reason the Apple store fixed your iPhone was because they are authorized to work on Apple products. If you had taken it to an AT&T store, they woudl have told you they couldn't fix it either. That would be like taking your Storm to a RIM Store, where they would be authorized to repair RIM products. I hope that makes sense.

    It does really suck you scratched you phone, but that's why I took out insurance on mine. Try to go through a third party parts dealer and just buy the piece and fix it yourself, or make an insurance claim and eat the $89 deductible and risk getting a refurbished unit.
    11-07-09 10:53 PM
  12. LoveTheBerry's Avatar
    Case it up. No one will ever know. Either that or you call Verizon and lie and say it is not working properly and live with the fib lol.... Not something I'd want to do. Karma sucks and it will probably be a big lemon

    I am just waiting for the first time I drop mine. UGH. Worst feeling ever.
    Sorry about the scratch. I am a complete perfectionist. It would bug the crap out of me too.
    Take care!
    Once dated someone like you,....a little fib,.then,....
    11-08-09 05:53 AM
  13. Summiebee's Avatar
    Guess not like me then since I said NOT something I'd want to do and Karma sucks. Perhaps misunderstood my post. I'd just deal with it and put a case on it and bear the pain of the scratch. Perfectionist or not.
    Sorry about your girl. Those sort of women give you character for the right one though.
    Take care.
    11-08-09 06:19 PM
  14. jlsparks's Avatar
    Guess not like me then since I said NOT something I'd want to do and Karma sucks. Perhaps misunderstood my post. I'd just deal with it and put a case on it and bear the pain of the scratch. Perfectionist or not.
    Sorry about your girl. Those sort of women give you character for the right one though.
    Take care.
    HEH I've been waiting for the right one for um, 35 years :x

    I totally agree with you about the little fib though, karma's a *****
    11-08-09 06:36 PM
  15. Summiebee's Avatar
    HEH I've been waiting for the right one for um, 35 years :x

    I totally agree with you about the little fib though, karma's a *****
    35 years is very young. Lots of good tread left on those tires.
    Fibbing will get you much of anywhere and karma has nasty teeth when it bites you in the arse! That's why I avoid both.
    Take care.
    11-08-09 08:36 PM
  16. Shacochis06's Avatar
    i hate when i get a new phone a f it up. Gotta love insurance tho

    Posted from my CrackBerry at wapforums.crackberry.com
    11-08-09 08:39 PM
  17. res6jya6's Avatar
    May I ask why you removed the battery to clean the screen? I mean... when I do my daily wiping... I just lock the device... sparing me from dropping my baby onto that damned battery door.
    11-08-09 09:18 PM
  18. ZXMustang's Avatar
    May I ask why you removed the battery to clean the screen? I mean... when I do my daily wiping... I just lock the device... sparing me from dropping my baby onto that damned battery door.
    I did it because it was acting wierd and needed to be rebooted. I didnt do that since I first activated it.
    11-13-09 01:59 AM
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