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  1. deathta's Avatar
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    Thread AuthorThread Author   #1  

    Unhappy BB 9550 Storm 2 ( Drop Call )

    Dears;

    I need your support , i got my S2 since 3 days , when i am making calls , the calls droped after 16 seconds during the conversation.


    please your help
  2. Attiqmalik's Avatar
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    #2  

    Thumbs down

    Quote Originally Posted by deathta View Post
    Dears;

    I need your support , i got my S2 since 3 days , when i am making calls , the calls droped after 16 seconds during the conversation.


    please your help
    I am facing this issue as well & no fix so far. Seems a software issue. My handset was made in Canada. Looking for a solution but no success so far
  3. Attiqmalik's Avatar
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    #3  

    Default

    #4357* SEND
    Unconfirmed...but seems to solve the issue.
  4. Attiqmalik's Avatar
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    #4  

    Exclamation

    Quote Originally Posted by Attiqmalik View Post
    #4357* SEND
    Unconfirmed...but seems to solve the issue.
    So far battery pull is the only method that resolves the issue temporarily. Very irritating.
  5. gtstang462002's Avatar
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    #5  

    Default

    Both of you, it sounds like a carrier issue, if you had another device previously on that carrier that was working in your area, you need to check your PRL with your carrier. It probably needs to be updated. Here in the US with Verizon *228 option 2 updates your PRL file to what is affiliated with your account. Your carrier may need to update the PRL file on your account before having the update pushed to your phone.
    They wont let me put what I want in here so "Support our troops and the h3ll with the press"
  6. MisterAdam's Avatar
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    #6  

    Default

    I don't know if this helps but it was happening to me too, a battery pull seemed to stop it but I felt something was wrong.

    I called up Vodafone UK and they said they'd had a few calls about it and it is a known issue, the handset was replaced for me. Issue isn't happening anymore...

    Looks like it could be a known fault to be fair... Don't think it's a carrier issue as it's happening to a lot of people over here in the UK and the handsets are just being exchanged with no questions asked. They didn't even want to just send me a new sim card, they insisted I had a new handset.
    http://twitter.com/mistergaga
    BlackBerry Storm 2 9520
  7. Bajanbastard's Avatar
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    #7  

    Default

    Same issue here and i can tell you it's NOT a carrier issue. None of my others BBs had this problem.
    Device history: 8100 > 8320 > 9000 (brief) > 9530 (Ugh!) & 8900 > 8220 > 8120 > 8520 > 9550
    > 9000 > 9700 9650

    BB tech: Got a problem? Feel free to PM me.
  8. Attiqmalik's Avatar
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    #8  

    Default

    I agree it seems like a fault on part of SIM. Either a hardware issue but most likely a software issue. Any Messiah with a cure?
  9. NoKittyNo's Avatar
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    #9  

    Default

    I also have had same issues, if it IS the handset, I am out of luck. I bought it used (300.00) and its an unlocked phone so there's nothing I can do about it. I posted a question regarding this in the help forum, if anyone can find that post - read it and check it out let me know if there is some work-around solutionn that doesnt tell me I have a hardware issue.

    I can't re-sell the phone, because if it is a hardware issue I do not want to pawn it on another buyer, I have some heart for truth and I guess it will sink me in the hole financially... Lol, I worked hard and saved up that money for a Bday present to myself, but I guess Its a dud.

    Oh well,...
    User & Abuser. Crackberry - sentenced for L.I.F.E
    Second Device: IPhone 3GS
    My BlackBerry Tops:
    App: BeWeather, Poynt, BeBuzz, QuickLaunch, TwitterGenius
    Game: FierceTowers
    Phone(ToDate) Storm 9550
    RingTone: The Kids Aren't Alright- OffSpring
    Case: BlackBerrys Red Silicone Skin, simply works.
    Site: CrackBerry
  10. statusglobaldotcom's Avatar
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    #10  

    Default

    I am having the exact same issue, with mine i bought it unlocked but under the "my number" in my call screen its a number other than my own and it actually only has 9 digits as opposed to 10. any advice would be greatly appreciated.
  11. JRillaTheJeanius's Avatar
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    #11  

    Default

    Man, mines does the same thing! And it's unlocked! I feel so damn helpless! Please, if you know what to do PLEASE HURRY UP AND POST IT SO WE CAN MOVE ON WITH OUR LIVES LOL!
  12. djg21's Avatar
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    #12  

    Default

    Quote Originally Posted by JRillaTheJeanius View Post
    Man, mines does the same thing! And it's unlocked! I feel so damn helpless! Please, if you know what to do PLEASE HURRY UP AND POST IT SO WE CAN MOVE ON WITH OUR LIVES LOL!
    Are you all sure you're not inadvertently disconnecting by touching the screen with your face when on a call? I had this problem with my S1 until I purchased StormLock, which I still use on my S2.
  13. 5 point 1's Avatar
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    #13  

    Default

    Switch to Verizon... Everyone knows that BlackBerry runs better on America's most reliable network, lol...
    HTC Droid Incredible!
  14. JRillaTheJeanius's Avatar
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    #14  

    Default

    Quote Originally Posted by djg21 View Post
    Are you all sure you're not inadvertently disconnecting by touching the screen with your face when on a call? I had this problem with my S1 until I purchased StormLock, which I still use on my S2.
    No, I'm not. I can be on speaker and it still hang up by itself. I don't know what the issue could be.
    Crackberry Storm 2
  15. cat5shotta's Avatar
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    #15  

    Default

    Quote Originally Posted by statusglobaldotcom View Post
    I am having the exact same issue, with mine i bought it unlocked but under the "my number" in my call screen its a number other than my own and it actually only has 9 digits as opposed to 10. any advice would be greatly appreciated.
    dial ##000000 you can change the number that way. Also my friend had the same call drop issue, his seemed to go away after he updated to .428. Try it. it might work
  16. JRillaTheJeanius's Avatar
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    #16  

    Default

    If we update our OS will it erase our unlock?
    Crackberry Storm 2
  17. cat5shotta's Avatar
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    #17  

    Default

    Nope it will still be unlocked. i think the unlock info is stored in the bios or something.
  18. JRillaTheJeanius's Avatar
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    #18  

    Default

    are you 100% sure!?
    Crackberry Storm 2
  19. cat5shotta's Avatar
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    #19  

    Default

    100000%. done it several times to several unlocked phones.
  20. JRillaTheJeanius's Avatar
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    #20  

    Default

    ok well i tried downloading the new OS but the links were down. Could you find me a good link so I can try this out?
    Crackberry Storm 2
  21. Attiqmalik's Avatar
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    #21  

    Default

    Are those people who upgraded to os .428 still facing drop calls issue? I did and the issue seems to have gone down by 90%

    Posted from my CrackBerry at wapforums.crackberry.com
  22. nigel1977's Avatar
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    #22  

    Default

    Hey folks. My wife has this same problem. Call dropping after 16 secs. She removed a bunch of the bigger apps she installed, (google maps and a dictionary app).

    Im on the phone with her now, 5 minutes and counting, as I type.

    Try dumping some of the bigger downloaded apps.
  23. Attiqmalik's Avatar
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    #23  

    Default

    Quote Originally Posted by nigel1977 View Post
    Hey folks. My wife has this same problem. Call dropping after 16 secs. She removed a bunch of the bigger apps she installed, (google maps and a dictionary app).

    Im on the phone with her now, 5 minutes and counting, as I type.

    Try dumping some of the bigger downloaded apps.
    Even if u drop every application, this issue remains. Only battery pull resolves only for a day or two.

    Posted from my CrackBerry at wapforums.crackberry.com
  24. Hot94Z28#CB's Avatar
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    #24  

    Default

    Is this on the GSM radios? I think its a issue with the GSM on the phone. I am on Verizon and don't have these issues.

    Posted from my CrackBerry at wapforums.crackberry.com
  25. Attiqmalik's Avatar
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    #25  

    Exclamation Drop Calls issue

    Quote Originally Posted by cat5shotta View Post
    dial ##000000 you can change the number that way. Also my friend had the same call drop issue, his seemed to go away after he updated to .428. Try it. it might work
    It improves greatly on .428 but not fully
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