Yes, they send you a new complete kit for the warranty (plus shipping). You need to mail them back the old pieces that you took off; otherwise they charge you.
That is correct buxleyp, Ghost Armor has a lifetime warranty. Feel free to use our contact us form to submit for a warranty request. Be sure to include your original order number and contact information.
Hi Eric
I just arranged for a replacement since I damaged one piece of the GA at the top corner of the phone when I dropped it. (BTW, it protected the phone just fine!) Buxleyp said we only need to return the pieces we replace to avoid the new charge. Is this correct? I did not want to completely redo the phone since the rest of the original install is fine.